Senior Solutions Engineer
Posted Updated
- You’ll be the primary technical point of contact for LoopMe’s demand partners, owning integrations from onboarding through ongoing troubleshooting and optimization
- You’ll work closely with Account Managers to keep every integration technically sound and set up for long-term performance
- Reporting to VP Demand Partnerships
- Own the technical relationship with LoopMe demand partners, from onboarding and integration through ongoing troubleshooting and optimization
- Diagnose and resolve complex issues across the Open RTB stack, including bid request/response validation, VAST/MRAID rendering, and SDK behavior
- Write SQL queries and use Kibana to proactively surface revenue-impacting issues before clients notice them
- Partner with Account Managers to ensure integrations meet technical best practices and support long-term performance
- Escalate product and engineering bugs with clear reproduction steps, impact analysis, and prioritization recommendations
- Build and maintain technical documentation, integration guides, and runbooks for internal and external use
- Support third-party integrations end-to-end, from scoping requirements through launch testing and go-live validation
- Translate client technical feedback into structured product requests that improve the platform
Benefits
- Paid Annual Leave and Bank Holidays
- Competitive holiday allowance
- Competitive stock options
- Paid phone bill
- Flexible working hours
- Pension contribution
- Paid Parental Leave - 20 weeks maternity & 4 weeks paternity leave
- Season Ticket Loan
- Travel benefits
- Cycle to work scheme
- Gym Discount & Free Yoga
- Breakfast & great selection of refreshments
- Great company equipment MacBooks for employees
- MacBooks for employees
- Career and performance management
- Social events and culture club
- Medical & Dental benefits for US & APAC
- 5+ years in a technical role at an SSP, DSP, exchange, or agency trading desk, debugging reporting discrepancies and integration issues across complex ad tech stacks
- Proficiency with VAST and MRAID specifications, with the ability to troubleshoot creative rendering issues
- Strong SQL skills — you write queries independently to investigate issues, not just run pre-built reports
- Software development experience in any language (Java, Python, JavaScript, C#) — you read code, write scripts, and understand how systems communicate
- Deep working knowledge of OpenRTB 2.x — you can read a bid request/response and immediately identify what’s wrong
- You bring high ownership, clear communication, and curiosity about how systems actually work
- Prior mobile SDK integration or development experience, or exposure to log-level data analysis on large datasets
- Experience with Charles Proxy, browser dev tools, or equivalent network debugging tools
- Familiarity with identity solutions (IDFA, GAID, Privacy Sandbox), or experience with Looker or similar BI tools
- Familiarity with mobile advertising fundamentals and inventory transparency frameworks (SDKs, MMPs, SKAN, GDPR, TCF, CCPA, ads.txt/sellers.json)