Senior Solutions Engineer

• The Senior Solutions Engineer at Payabli is a pivotal role that drives the post-sales integration projects for new Payabli vertical software partners, and integration enhancements for existing partners
• We expect you to have incredible leadership skills, be a self-starter, operate with an extreme sense of urgency at all times and be execution-focused
• You will work closely with our Sales Engineers on project solutioning and ensure a high quality process
• You will be the Project Manager for the implementation of new partners, working alongside the Account Management, Operations and other teams to ensure a smooth implementation with an error-free launch
• You will also need to become an absolute expert at all of our Products, APIs, and interface enthusiastically with both technical and non-technical customers
• Translate business requirements into unique technical solutions
• Conduct calls to create and manage the integration plan for software partners
• Design and present tailored integration project plans that align with partner business expectation and drive execution of plan
• Operate in an AI-first mindset to innovate integration processes
• Track and Report on Projects Logs, Key Performance Indicators, and drive constant improvement
• Collaborate with Account Manager on partner launch and GTM success
• Transfer integration plan into ongoing production reference documentation for the partner and internal support teams
• Be a “glue” role that connects the Operations, Success, Risk, Product and Engineering teams. This position will need to have awareness and working knowledge of all areas to ensure an optimal implementation plan and technical solution
• Work closely with Customer Success team to provide ongoing integration support for partners
• Work closely with product team to become an expert on piloting and implementing cutting edge fintech products

Benefits

• Option to be fully remote or hybrid
• Monthly education fund to spend on anything that enhances your skills or gets you one step closer to your passion goals
• Medical, dental, & vision insurance401K, HSA, pre-tax savings programs
• Flexible PTO and paid parental leave
• Stock options with the potential to unlock more equity as we grow

• Experience with payment processing concepts including tokenization, PCI compliance, and transaction flows
• Proficiency in at least one programming language (Python, JavaScript, Ruby, or similar)
• Understanding of payment industry fundamentals (acquiring, issuing, card networks, ACH)Familiarity with PCI DSS compliance requirements and security best practices
• Have 5+ years of experience Solutions Engineering, Sales Engineering, Solutions Consulting, Product Management, Technical Support, or similar role for a Payments or Fintech company
• Proven track record of creating and implementing complex technical solutions for software partners
• Familiarity with API testing tools (Postman, curl) and debugging techniques
• Strong understanding of RESTful APIs, webhooks, and modern integration patterns
• Have strong communication and interpersonal skills and an ability to communicate complex ideas in a structured and user-friendly way to an audience of C-Suite enterprise clients as well as engineers at early stage startups
• You are intellectually curious. You seek out innovation. You find unique solutions to complex problems
• Are a self-starter who is resourceful and able to independently run work streams, and also willing to be scrappy and think of creative solutions
• Leadership experience in a player/coach type of role is a plus, or natural ability to guide and influence others
• Have an innate sense of humility and honesty with an open mind for feedback
• Specific experience with embedded payments platform
• Previous experience with a hypergrowth, successful technology company
• Good business understanding or Support processes as well as Risk and Underwriting processes