Senior Staff, Workplace AI (R5448)
Posted Updated
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
This role is a partner to the Director of Workplace AI. It focuses on collaborating with stakeholders to understand their business problems, shaping AI use cases, quantifying impact, and producing decision-quality analyses and materials that help the Director and VP make smart, fast calls.
The person in this role will work across business units to clarify needs, analyze processes and data, support build-versus-buy recommendations, and track how AI solutions perform against baselines and ROI expectations.
What you’ll do:
- Work with business stakeholders to unpack ambiguous asks into clear problem statements, hypotheses about where AI adds leverage, and testable success criteria.
- Map current workflows, identify pain points and inefficiencies, and quantify potential impact of new AI solutions(e.g., time saved, error reduction, risk reduction, throughput gains).
- Collaborate with the Director and technical partners to define use-case scope, requirements, and business value; build simple business cases comparing options.
- Run targeted market research, compile vendor information, and build comparison frameworks (capabilities, cost, risk, fit) that inform the Director’s buy vs build recommendations.
- Partner with business teams to establish pre-deployment baselines; design practical, business-facing metrics and dashboards to track adoption and value post-deployment.
- Draft concise business case documents, evaluation summaries, and ROI updates that senior leaders can consume quickly and act on.
- Monitor usage and outcome data, compare performance against baselines and expectations, and highlight where AI solutions are succeeding or underperforming.
- Use data (feedback, usage, outcomes) to inform training focus, messaging, and iteration priorities; surface insights that help the Director fine-tune adoption strategies.
Required qualifications:
- 12 years in consulting, business analysis, product strategy, transformation, or similar analytically heavy IC roles.
- Strong fluency with modern AI/GenAI concepts and enterprise productivity tools; able to understand solution patterns and constraints.
- Demonstrated experience structuring ambiguous business problems and delivering clear, data-informed recommendations.
- Strong analytical and problem-solving skills; comfortable with quantitative analysis on operational and business metrics (Excel/Sheets, BI tools, or similar).
- Ability to turn stakeholder conversations and data into crisp narratives, business cases, and recommendation documents.
- Experience working cross-functionally with business stakeholders on technology-enabled change (tools, workflows, or process improvements).
- Strong communication skills, especially in written form (memos, decks, summaries) for senior, non-technical audiences.
Preferred qualifications:
- Consulting background (strategy, operations, or analytics) or internal strategy/ops roles with a focus on data-driven decision-making.
- Experience building simple ROI models or value frameworks for technology or process changes.
- Exposure to vendor selection, SaaS evaluations, or market scans in a B2B/enterprise context.
- Familiarity with basic BI or analytics tools (e.g., Power BI, Tableau, Looker) for building simple adoption/value views.
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Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Skills
As published by lever · 19 questions · 9 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (1)
- Please state your full legal name:
Pick from a list (9)
- Are you authorized to work in the United States?
- Will you require sponsorship for employment now or in the future?
- This position may require access to information and technology that is subject to export controls, such as EAR. Are you any of the following?
- Shield AI provides technology, services, and support to the United States military and allied forces with their various missions. If selected for employment with Shield AI, your contributions will directly relate to and/or support these missions. Are there any reasons why you would not be able to fully contribute in support of the U.S. military and allied forces?
- How did you hear about us?
- Are you a transitioning service member?
- If yes, what partnership program are you working with? optional
- Are you local to or willing to relocate? optional
- What office(s) would you be willing to relocate to? (Select all that apply) optional
Written answers (9)
- If yes, what type of sponsorship? optional
- If you selected "A protected Individual" OR "Other" to the above question, please explain further. optional
- (Optional) If you selected other or would like to expand on the above, feel free to do so below: optional
- If "Industry Conference" or "Other," please provide more details: optional
- If other, please provide further details optional
- When are you available to start your fellowship? optional
- When are you available for full time work? optional
- What full time job(s) are you applying for?
- If you selected international, what location(s)? optional