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SharpContra

Service Account Assistant

Posted Updated
Discussion

We are currently seeking a detail-oriented and proactive Service Account Assistant to support our account management operations. This role plays a key part in maintaining strong client relationships, ensuring smooth daily account activities, and assisting with administrative and service-related tasks. The ideal candidate is organized, dependable, and motivated to grow within a professional services environment.

Responsibilities

  • Assist with day-to-day management of client service accounts

  • Maintain accurate records, reports, and account documentation

  • Coordinate internal communications to support account needs

  • Monitor service requests and ensure timely follow-ups

  • Support account managers with scheduling, updates, and reporting

  • Contribute to process improvements and operational efficiency

  • Maintain professionalism and confidentiality in all interactions

  • Strong organizational and time-management skills

  • Excellent written and verbal communication abilities

  • Attention to detail and ability to manage multiple tasks

  • Proficiency with basic office tools and systems

  • Professional attitude and problem-solving mindset

  • Ability to work collaboratively in a team-oriented environment

  • Competitive salary ($50,000 – $54,000 annually)

  • Opportunities for professional growth and career advancement

  • Supportive and structured work environment

  • Skill development through hands-on experience

  • Stable full-time position with long-term potential

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