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SharpContra

Service Account Assistant

Posted Updated
Discussion

We are seeking a detail-oriented and organized Service Account Assistant to support our client service team. This role plays a key part in ensuring smooth day-to-day account operations, maintaining strong client relationships, and contributing to the successful delivery of projects. The ideal candidate is proactive, adaptable, and committed to delivering high-quality support in a fast-paced environment.

Responsibilities

  • Assist in managing client accounts and maintaining accurate records
  • Support the coordination of projects and ensure deadlines are met
  • Communicate with internal teams to align on client needs and deliverables
  • Prepare reports, documentation, and account updates as required
  • Monitor account activity and provide administrative support to account managers
  • Help maintain strong client relationships through timely and professional communication
  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Ability to multitask and prioritize in a dynamic work environment
  • High attention to detail and accuracy
  • Proficiency in Microsoft Office or similar business tools
  • A proactive mindset with the ability to work independently and within a team
  • Competitive salary
  • Growth opportunities within a rapidly expanding company
  • Professional development and skill-building environment
  • Collaborative and supportive team culture
  • Stable, full-time position with consistent schedule
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