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SharpContra

Service Account Coordinator

Posted Updated
Discussion

We are seeking a detail-oriented and organized Service Account Coordinator to support client accounts and ensure the smooth delivery of services. In this role, you will act as a key point of contact between clients and internal teams, helping maintain strong relationships while ensuring operational efficiency and client satisfaction.

Responsibilities

  • Coordinate and manage day-to-day activities for assigned client accounts
  • Serve as a liaison between clients and internal departments
  • Monitor account performance and ensure service standards are met
  • Maintain accurate records, reports, and client documentation
  • Assist in resolving client inquiries in a timely and professional manner
  • Support account managers with administrative and operational tasks
  • Track project timelines and ensure deadlines are consistently achieved
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • High attention to detail and problem-solving mindset
  • Ability to work both independently and within a team environment
  • Proficiency in standard office software and systems
  • Professional demeanor with a client-focused approach
  • Competitive salary
  • Opportunities for professional growth and advancement
  • Supportive and collaborative work environment
  • Skill development and ongoing training
  • Stable full-time position with long-term career potential
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