Service Now with Custom Application
Role Summary
As a Lead/Principal Service Now with Custom Application professional, you will play a pivotal role in driving transformational change within the Information Technology industry. You will be responsible for implementing complex initiatives, enhancing systems, and establishing technical standards that will enhance our competitive edge. This role requires a strategic mindset coupled with a strong technical background to lead and mentor engineering teams effectively.
Principal Responsibilities
- Define and execute a multi-year technical strategy that aligns with the organization’s engineering goals.
- Lead the architecture and design of mission-critical systems that support millions of users, ensuring performance and reliability.
- Drive the adoption of emerging technologies while establishing engineering standards across various teams.
- Collaborate closely with C-level executives to influence product roadmaps and assess technical feasibility for new initiatives.
- Spearhead major technical initiatives, including platform modernization and scalability projects, to improve system efficiency.
- Build and nurture high-performing engineering teams through effective hiring, mentoring, and process optimization strategies.
- Represent the organization at industry conferences and engage with open-source communities, contributing to technical advisory boards.
Innovation & Technical Leadership
- Architect distributed systems that handle massive scale with a 99.99% uptime requirement, ensuring robust performance.
- Establish best engineering practices focused on reliability, security, performance, and observability.
- Lead the evaluation and adoption of cutting-edge technologies such as AI/ML and edge computing to enhance operational capabilities.
- Drive technical due diligence for strategic partnerships and acquisitions, ensuring alignment with business objectives.
- Foster an engineering culture that encourages innovation, experimentation, and continuous improvement among teams.
- Develop internal platforms and tools that significantly enhance team productivity and workflow efficiency.
Collaboration & Communication
- Collaborate with cross-functional teams to align technical initiatives with business strategies and objectives.
- Maintain open lines of communication with stakeholders to ensure transparency and foster collaborative decision-making.
- Present technical strategies and project updates to executive leadership, highlighting the potential business impacts of engineering initiatives.
Growth Signals
- Opportunities for professional development and leadership roles within the organization as you contribute to key projects.
- Exposure to strategic decision-making processes, paving the way for career advancement in technical leadership.
- Involvement in high-visibility projects that enhance your professional reputation and network within the industry.
Must-Haves
- service now developer, service now, custom application
Nice-to-Have Skills
- Cross-Industry Networking, Executive Presence, Organizational Design, Strategic Partnerships, Change Leadership
Engagement & Compensation
Employment Type: Freelance
Work Mode: Remote
Location: Remote
Openings: 1 position available.
Experience: 6 to 10 years
Compensation: Hourly Rate: $0.0-$0.0 per hour
Additional Comments
We are looking for a dynamic leader who is passionate about technology and innovation, ready to make a significant impact in our organization. Your expertise will help us shape the future of our engineering practices and drive successful outcomes across projects.