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Pontoonglobal

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ServiceNow CPQ – Business Analyst

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Role:ServiceNow CPQ – Business Analyst
Duration:6 Months (3 + 3 Months Extension)
Work Mode:Fully Remote

Key Responsibilities

  • Understand client business requirements related to ServiceNow CPQ and CRM processes

  • Gather, analyze, and document business requirements

  • Recommend process improvements and best practices

  • Participate in and conduct Agile/Scrum ceremonies

  • Collaborate with stakeholders, functional teams, and technical teams

Required Skills & Experience

  • Strong understanding of ServiceNow CPQ

  • Good knowledge of CRM and Quote-to-Cash lifecycle

  • Experience in requirement gathering and documentation

  • Strong client communication and stakeholder management skills

  • Experience working in Agile environments

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