Skill Chapter Lead – Foundation Workplace

Your Responsibilities:

• Lead, coach and develop a diverse team of 30+ international professionals, supporting their performance management and career growth;
• Develop strategies for future oriented capability evolution, fostering a culture of learning, collaboration and innovation;
• Define and enforce best practices, standards, methodologies, ensuring consistent technical approaches, fostering a culture of learning, collaboration and innovation;
• Provide technical leadership and guidance to squads and platforms, contributing to design council decisions and ABR requests (incl. budget input);
• Drive operational stability and security hardening accordingly in line with relevant technology KPIs;
• Stay updated on industry trends and emerging technologies, enabling their adoption at METRO;
• Contribute with technical expertise to roadmaps and strategies;
• Ensure effective allocation of chapter members to squads based on skills and priorities;
• Collaborate with other skill chapter leads, squad leads, and senior management to align on strategic initiatives and drive the success of squad business goals;
• Manage chapter operations and administration, ensuring smooth day-to-day functioning.

• University degree in Computer Science, Engineering, or another relevant field;
• Proven work experience in engineering leadership roles, such as Engineering Manager or equivalent professional experience.
• Experience leading engineering teams, ideally within Workplace and/or IT Service domains, or in other business and technology areas with transferable leadership and technical expertise.
• Understanding of Modern Workplace technologies, including Microsoft 365, Endpoint Management (Intune), and workplace security practices.
• Demonstrated experience in management of topics combining business and IT needs;
• Ability to balance strategic thinking with operational engagement - staying close to engineering teams to understand challenges and support effective outcomes;
• Strong leadership competence with management responsibility for international teams, across different locations, with different cultural backgrounds (experience in matrix organizations is a plus);
• Experience in defining and managing common standards and ways of working in a complex and dynamic environment;
• Excellent communication, coaching, and stakeholder management skills;
• Very good English language skills (written and verbal);

What we offer at METRO.digital?

• Hybrid and agile work: thrive in a flexible, multicultural environment.

At METRO.digital, we promote work-life balance through a hybrid working model. You’ll be part of self-organizing, multicultural teams that collaborate in an agile setup.

• People development: when you grow so do we!

We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.

• Support with individual solutions: we are people-caring!

We offer support whenever you need it - at every stage of your professional journey.

Want to know more about all our benefits? Discover more here.

Let´s connect soon. Apply for the role now!

Position grade within our career framework: Skill Chapter Lead Md8