Software Engineer (Entitlements & Spend Platform)

• Every usage-based business eventually asks the same three questions in real time: what has this customer consumed, what are they entitled to, and what should happen next?
• This team owns the runtime layer where billing state becomes something customers can act on — alerting, spend controls, entitlement checks, and usage analytics
• This is a foundational role
• Enterprise and AI customers increasingly treat entitlements, spend controls, and real-time analytics as a single problem rather than three separate features, which makes this one of the highest-leverage areas of Orb’s roadmap
• You’ll help set the direction, the primitives, and the interfaces other teams build against
• The work sits squarely at the intersection of infrastructure and product
• On one side, it’s real systems engineering: alerts, balances, and entitlement checks computed against actual tiers, credits, and commits, fast and reliably enough to stand behind latency guarantees
• On the other, it’s a customer-facing product surface where API design, clarity, and getting the primitives right matter as much as the systems underneath
• You’ll spend as much time understanding what customers are trying to do as you will building the thing that does it
• You’ll build the system customers rely on to know, in real time, what’s been consumed, what’s allowed, and what should happen next — the reactive side that alerts the moment a limit is crossed, and the proactive side that serves live balance and entitlement state on demand
• Because it runs against Orb’s real pricing, credits, and commits, customers can put it directly in the critical path of their own spend and access decisions — the layer they reach for as they scale
• Own a product surface end to end — from customer conversations and product design through API design, implementation, and rollout
• Design and ship alerting and analytics that are granular, flexible, and fast enough to carry contractual latency SLAs
• Build the entitlement and spend-control primitives (credit balances, allocations, usage-percentage alerts, rate limits) that enforce against Orb’s real billing state in real time
• Shape the roadmap, primitives, and interfaces other teams build against — foundational decisions that are still open
• Collaborate across PM, design, sales, and customer success, and work directly with enterprise and AI customers to turn their pain points into what we build

Benefits

• Medical insurance - 100% coverage for you and dependents
• Dental, vision, and life insurance
• Unlimited PTO, with 15 days minimum encouraged
• 401k plan
• 16-week paid parental leave with equity vesting
• Commuter stipend
• Catered lunches in the office

• 3+ years of software engineering experience, with a track record of owning products or systems end to end
• Enough systems depth to reason clearly about real-time and low-latency tradeoffs — this team leans product, but the engineering is real
• Energized by ambiguity and ownership — you want a say in what gets built, not just how
• Attention to detail across API design, product UX, and everything in between
• Strong product instincts and genuine customer empathy; you like being close to customers and to the business impact of your work (this is revenue-adjacent, and people trust these numbers)
• Comfortable designing APIs and data models that other teams and customers depend on