Software Engineer (Fulfilment)

• At Moonpig, we’re looking for three Software Engineers to join our Fulfilment Engineering team in Manchester, United Kingdom. You’ll build reliable, scalable software that helps turn our customers’ personalised cards and gifts into real-life moments of joy
• Our Fulfilment Engineering teams work where technology meets the physical world. We help our operations teams bring customers’ creations to life, making sure cards and gifts are produced and delivered at just the right time
• You’ll work closely with engineers, product teams, business stakeholders and factory colleagues to solve real problems and improve how we work. You’ll have the chance to shape our Fulfilment technology platform, take ownership of your work and keep growing your engineering skills along the way
• Build, test and maintain reliable, scalable and easy-to-support software for order fulfilment, production and dispatch
• Work with engineers, product colleagues, business stakeholders and factory teams to understand challenges and deliver improvements that make a difference
• Collaborate with your team to understand user and operational needs, shape solutions and deliver value in small, useful steps
• Use agile ways of working to plan, track and deliver work
• Contribute to technical design and make thoughtful decisions that balance quality, resilience, maintainability and delivery
• Write clear, well-tested code and help improve the quality and reliability of our services and applications
• Look for ways to improve engineering practices, team delivery and the systems and processes you work with
• Learn from colleagues across Fulfilment and the wider engineering team, sharing knowledge, asking questions and putting new ideas into practice
• Drive Meaningful Developer Impact: Our goal is to enhance the developer experience by prioritising high-value initiatives that remove friction, improve efficiency, and empower teams. We focus on clear planning while remaining adaptable to evolving engineering needs
• High Quality: Collaborate with stakeholders to deliver secure, scalable, maintainable, and high-performance solutions, all while maintaining a fast delivery pace
• Community Mindset: Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices
• Open-Mindedness: Strive for improvement by being open to feedback, giving constructive feedback to others, and being willing to try new ideas. This openness is key to our ongoing success
• Growth: Be actively engaged in your own growth, embracing challenges while feeling supported in your role
• Our Fulfilment Engineering teams work with a range of technologies, including:
• .NET Core
• C# and TypeScript
• AWS services, including Lambda, DynamoDB, SNS, SQS and S3
• Relational databases, including PostgreSQL and Amazon Aurora
• React and JavaScript for user interfaces
• Terraform
• Windows desktop applications and Windows Services

Benefits

• Interest-free travel loan
• Pension scheme where we match up to 5%
• Referral scheme with cash bonus available
• Sharesave Plan - Save as you earn
• Annual reviews
• Attractive annual bonus scheme - with increased earning potential based on business and individual performance
• Generous staff Moonpig, Red Letter Days and Buyagift products
• Private dental plan
• Life assurance paying 4x your salary
• Private medical insurance
• Cycle to work scheme
• Eye care vouchers
• Dog-friendly offices
• Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
• Access to a broad range of training workshops and courses
• Career Conversations with your manager to create your Career Development Plan
• Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
• 25 days’ holiday plus 1 day per year of service (up to 30 days)
• Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
• Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
• Summer Hours - We finish at 4pm on Friday’s during the months of June, July and August
• Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
• Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts

• Curiosity and a growth mindset, with a willingness to develop new technical skills and ways of working
• You don’t need to tick every box. If you bring relevant experience, curiosity and a willingness to learn, we’d love to hear from you. We value different perspectives and offer mentorship and learning opportunities to help you grow
• An understanding of AI engineering tools and practices, and how they can support productivity and software delivery
• Understanding of how software delivery, team collaboration and business outcomes connect
• A thoughtful, pragmatic approach to making decisions and balancing priorities
• Clear communication and collaboration skills, with confidence to share ideas, ask questions and welcome feedback
• Good coding practices, with a focus on testing, reliability and maintainability
• Ability to break down complex problems and work with others to deliver practical solutions
• We’re looking for someone who enjoys solving problems, learning new things and working with others to make a difference
• Experience with cloud services, event-driven systems or software supporting operational and production environments would be helpful
• Experience building and supporting software in a professional engineering environment

• If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so
• Stage 1: Recruiter Screening Call 15-30mins
• Stage 2: Take home tech test
• Stage 3: Pairing interview 60-90mins
• Stage 4: System design interview 60mins
• Stage 5: Final culture/team fit interview 30mins
• Offer! 🎉
• Please note: Our interview process may vary depending on the specific role, hiring team availability or other business needs
• As part of our Connected Working approach, at least one stage of the interview process will take place in person, giving us the chance to meet face-to-face and get to know each other better
• We’ll let you know which stage this will be as you move through the process and keep you updated on any other changes along the way