Software Engineer

• Sales software was built for humans
• But we believe most sales work will be done by agents within the next two years
• We’re building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there
• Reps use Nooks as a “copilot” and spend 4+ hours a day across these different product lines
• If you want to build a category-defining sales product, we’d love to hear from you
• Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily
• Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you’ll be on calls with users one day and shipping fixes back to them the next
• Make foundational technical decisions. How should agent memory work per rep? What’s the right primitive for a long-running outbound strategy?
• Mentor others on the team. Run code and design reviews, and pair on the hardest problems

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.

• Production experience with AI features. For example, you’ve debugged misbehaving agents and built the evals to keep issues from recurring
• Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like
• You learn fast and ask good questions
• 3+ years of engineering experience, with depth in something close to our stack (React, TypeScript, Node.js, Python)
• Not afraid to hop on a call with a customer to validate a feature you just built