Software Engineer (Observability)

• Baseten is seeking talented and experienced Software Engineers to join our Observability team within the Infrastructure organization
• As an early member of the Observability Team, you will be pivotal in building and shaping the observability experience for our internal and external customers
• By joining this team, you’ll have a direct impact on the reliability and operational excellence of Basetens product systems
• As Baseten scales its infrastructure across different cloud providers and diverse hardware, the volume and complexity of operational data is growing by orders of magnitude
• This team is responsible for building high-throughput ingest pipelines, cost-efficient storage, and agentic diagnostic tools to ensure that we can detect, diagnose, and resolve issues in minutes rather than hours, even as the systems they operate become more complex
• Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure
• Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
• Build instrumentation libraries, SDKs, and integrations that make it easy for engineering teams to emit high-quality telemetry from their services
• Drive alerting and SLO infrastructure that enables teams to define, monitor, and respond to reliability targets with minimal noise
• Partner with Inference, Product, and Infrastructure teams to ensure observability solutions meet the unique needs of each organization

Benefits

• Remote-first work environment. The Baseten team is welcome to work from wherever they want; fully remote, in our San Francisco office, or a mix of both. Today, our team (including our founding team) is spread across the United States, Canada, and Armenia. We provide a $1,000 stipend for you to make your home-office comfortable and productive
• Regular in-person team summits. We get together as a team three times a year to plan, workshop, and most importantly, get to know each other better
• Unlimited PTO. We ask that everyone take at least 4 weeks of vacation. And we have a company-wide break between Christmas and New Year’s Day
• Full healthcare coverage. Medical, dental and vision insurance for you and your family
• Paid parental leave. 16-weeks fully paid parental leave (adoptive and non-birth parents included) and flexibility with schedules while returning to work
• Company-sponsored 401(k) for you to contribute to
• Learning and development budget. We encourage you to take classes, attend conferences, and invest in your craft and we’ll cover expenses to make it happen

• Have strong proficiency in at least one of Python, Rust, or Go
• Have deep experience with at least one observability signal area (metrics, logging, tracing, or error analytics) and familiarity with the others
• Have experience operating or building on top of observability platforms such as Prometheus, Grafana, ClickHouse, OpenTelemetry, or similar systems
• Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges
• Have excellent communication skills and enjoy partnering with internal teams to improve their operational visibility and incident response capabilities
• Interest in applying AI/LLMs to operational workflows such as automated root cause analysis, anomaly detection, or intelligent alerting
• Understand high-throughput data pipelines, columnar storage engines, and the tradeoffs involved in ingesting and querying telemetry data at scale