Software Engineer (Platform Observability and Intelligence)

• We are looking for a full-stack software engineer to join Fastly’s Platform Observability and Intelligence (POI) team
• We are specifically looking for someone to contribute to the first two items on this list, though you will work across all of our software
• This is a generalist, mid-level position, ideal for someone with a few years of experience who is seeking to grow their career
• We are looking for an engineer who is curious, proactive, and eager to grow into an impactful role
• You will work broadly and deeply, contribute meaningfully to projects that affect how Fastly engineers understand and operate their services, and build toward owning larger pieces of work over time
• Design, build and maintain software and platform capabilities that power Fastly’s internal observability function and developer experience
• Contribute to the development of our internal developer portal, helping engineering teams discover services, documentation, and operational tooling all in one place
• Work with your team to break down project requirements into concrete tasks, and take ownership of your assigned work through to completion
• Debug and resolve issues across the software stack, from datacenter hardware to the browser, often spanning multiple services and data sources
• Communicate clearly about the status of your work and any problems you encounter. Write useful updates, ask good questions, and raise issues early rather than at the deadline
• Collaborate with other engineers on the team. Provide thoughtful code review and share context and knowledge
• Participate constructively in team planning and retrospectives
• Participate in on-call rotation as required, and respond to incidents within the team’s SLA while on-call
• This position will require you to be available during core business hours. It may also require occasional nights and weekends as necessary to support any on-call coverage

Benefits

• Parental support and beyond: We support our families by offering generous time off for parental leave. And beyond that, we work hard to build a culture that allows for all employees to have the life outside work that they desire year round.
• Health and wellness:
  Your well-being matters here. Our health plans offer a variety of options, including full medical, dental, and vision coverage, short- and long-term disability insurance, mental health resources, and more.
• Invest in your future:
  We offer 401(k)/retirement plans, employee stock purchasing plans (ESPP), and reimbursements for learning and development programs — so we can support your ongoing growth and success.
• Keep learning and growing: Helping people go further means nurturing their talent. Through annual reimbursements for employee learning activities, regular hangouts and advice from our Senior Staff, talks from industry leaders, and cultural events — we offer tons of opportunities for people to learn. And we’re always looking to grow as a company, too: we collect employee engagement and experience data annually and leverage our Employee Experience Champion Network to understand employee feedback, so we can keep improving.

• Experience with SQL and database-driven applications
• Experience working with distributed systems or cloud-based services, and an interest in developing deeper expertise in operating and debugging them
• Experience working with Linux systems and the shell
• Ways of working:
• Experience in a statically typed, modern back-end language (Go, Java, Rust, etc.)
• Clear, thoughtful writing and communication. You understand that a precise Slack message, a well-written pull request description, or a clear explanation to a teammate is just as important as the code itself
• A proactive disposition. You take ownership of your responsibilities. When you finish a task, you look for the next useful thing. When you see something that could be better, you say so
• A service mindset. The people who use our tools depend on them to do their jobs. You care about their experience, you’re approachable when they have questions, and you follow through and close the communication loop
• 2+ years of professional software engineering experience, with demonstrated ability to deliver quality work on reasonably well-defined projects with limited oversight
• A desire to grow in your skills, knowledge, and scope. Enthusiasm for learning new technologies
• Comfort working within lightweight agile processes. You participate constructively in planning and retrospectives, and you see team rituals as tools for coordination, productivity, and collaboration
• Strong debugging skills: forming hypotheses and narrowing down causes methodically. You’re willing to step outside your primary area of expertise to get to the bottom of something
• Experience in modern front-end frameworks (React, etc.), or a willingness to dive in and become proficient
• Comfort with large and unfamiliar codebases: jumping into a system you didn’t build, figuring out the context, and contributing with confidence. Our stack is broad, and you will regularly work in code you haven’t seen before, including code written at Fastly and open-source codebases
• Backstage or other internal developer portal frameworks, open-source software in general
• Enterprise-scale observability systems (e.g., Prometheus, Grafana, Splunk, Datadog, ELK, or similar
• Data science and data engineering, capacity planning, cost modeling, or FinOps practices
• Cloud platforms (AWS/GCP), orchestration (Kubernetes), infrastructure-as-code tools (Terraform, Ansible, Chef)
• Network protocols and infrastructure, datacenter infrastructure, physical server administration
• Training, teaching, or developing documentation and educational materials for internal tools

• Anticipated Posting Close Date*: 12/05/2026