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ServiceNow

Software Engineer

Posted Updated
Discussion
  • We are the AI Control Tower Team and we are looking for a full stack engineer to help join a dynamic environment. We are responsible for the AI Control Tower application and so this individual will support us by building/upgrading applications as well as on the platform
  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Partner with developers and product owners to understand requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
  • Help design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Help design and implement new products and features while also enhancing the existing product suite

Benefits

  • Generous family leave
  • Matched donations
  • Annual learning stipends
  • Flexible PTO
  • Competitive retirement plan
  • Paid volunteer time
  • Passionate about learning and applying AI to solve Developer needs
  • Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Passion for writing code in Java and leveraging the web as a platform, with a strong focus on reusability and componentization
  • This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Experience In using AI Productivity tools such as Claude, Windsurf, Cursor, etc is a plus or nice to have
  • 2-5 years proficiency in Java, Javascript
  • Basic knowledge of relational databases and SQL
  • Familiarity with RESTful APIs and modern web services
  • Understanding of AI/ML concepts; hands-on experience with LLMs or AI APIs a plus
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry

Skills

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