Software Engineer (Tech Lead, Admin Console)
Posted
Summary
Tech Lead for Glean's Admin Console team, building the enterprise control plane for deploying and governing Work AI across organizations. Full-stack role guiding architecture, partnering with product/design, and growing a team to evolve admin workflows for data sources, security, AI configuration, and scalable rollout.
- You’ll be deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company
- We’re hiring a Tech Lead for our Admin Console team to engineer one of the most important product surfaces at Glean: the admin experience that helps customers deploy, govern, and scale Glean across their organizations
- This is a high-impact, full-stack role for an engineer who can guide architecture, partner deeply with product and design, and grow a small but strategically important team
- The Admin Console is the control plane for enterprise activation, admin confidence, and scalable rollout
- Admins use it to configure authentication, data sources, permissions, governance, search settings, AI features, and deployment health from a self-serve central hub
- As Glean evolves from a search company into an AI platform, this team’s mission is evolving too: from managing data sources to helping admins manage the broader context layer of the system, including actions, live data, governance, and AI configuration
- Lead and grow the Admin Console engineering team, owning strong technical direction
- Own architecture and execution for core admin-facing workflows including data source setup, security configuration, deployment management, and feature rollout controls
- Partner closely with Product and Design to simplify complex enterprise workflows and make the admin experience more intuitive and scalable
- Help evolve the Admin Console from a system centered on crawlers and data setup into a broader control plane for enterprise context, actions, governance, and AI capability management
- Improve self-serve activation so admins can get their organizations up and running faster, with less dependency on human support
- Improve visibility into crawl health, connector status, indexing progress, permissions, and rollout readiness so admins can confidently understand what is happening in their deployment
- Build systems and workflows that help admins safely scale Glean across users, teams, and capabilities over time through a coherent interface
- Collaborate deeply with backend, connector, infra, and security teams to deliver unified admin experiences that sit on top of platform and infrastructure layers
- If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more
- Experience working on products where usability, governance, permissions, and technical complexity all matter
- Strong coding skills in at least one of: Python, Go, Java, C++, Javascript
- Strong cross-functional collaboration skills and comfort partnering with product, design, security, and platform teams
- BS/BA in Computer Science or related field, or equivalent practical experience
- Product‑minded: you prioritize customer impact, clear SLAs/SLOs, and pragmatic iteration
- Experience mentoring engineers with different technical strengths, including frontend and backend team members
- Ownership‑driven with a positive, proactive attitude; comfortable leading projects or learning from battle‑tested engineers
- You have experience building enterprise SaaS, enterprise platform, admin console, or similarly configurable product experiences
- 7+ years of software engineering experience building production distributed systems or cloud‑native applications
- Ability to operate in ambiguity and shape roadmap, architecture, and team execution in a fast-moving environment