Software Engineering Manager (Identity)

• Affirm’s Identity team is mission-critical to the customer checkout experience
• When a customer chooses Affirm, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance
• Our team owns Identity for all markets outside North America, playing a key role in Affirm’s international expansion
• We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments
• As an Engineering Manager on our team, you’ll help shape how Affirm adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements
• You will lead and grow a well-balanced team of engineers – setting clear expectations, giving direct feedback, and developing each engineer toward their next level
• You will own the team’s technical strategy and multi-quarter roadmap, tying it to major experience initiatives that build customer trust and move Affirm’s business, including large-scale redesigns and structural improvements to the identity verification journey
• You will empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment
• You will own the availability, reliability, and performance of consumer-critical systems – on-call, incident response, and reducing operational toil
• You will drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams
• You will partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts

Benefits

• Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
• Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
• Supportive Communities: Get involved with our employee resource groups and community groups
• Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
• Generous Time Off: Take the time you need when life happens
• Health Benefits: Get a plan that fits your needs
• Mental Healthcare: Take care of your mind with great mental health programs
• Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
• Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
• Learning & Development: Engage in exciting learning programs to level up your growth

• You have the technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls rather than making them all yourself
• You have strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints
• You exhibit exceptional communication, stakeholder management, and organizational influence skills
• You have a proven ability to build alignment and drive outcomes in complex environments without direct authority
• You have proven experience delivering consumer-facing software and driving execution through ambiguity
• This position requires either equivalent practical experience or a Bachelor’s degree in a related field
• You have experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints
• You have a calm, decisive presence through change and ambiguity – building alignment, resolving tensions, and leading others through complex decisions
• You are a humble, team-first leader who builds a high-trust, psychologically safe culture, while also prioritizing your own growth
• You have 7+ years of software engineering experience, including 3+ years managing and growing engineering teams