Solution Architect (Revenue Cycle Transformation, Epic Back-End Revenue Cycle)
Posted
Summary
Leads large-scale healthcare revenue cycle transformation initiatives as a strategic advisor and delivery leader, owning end-to-end Epic back-end billing and collections implementations (claims, payment posting, denials, A/R, patient collections) and guiding cross-functional client teams from vision to measurable outcomes.
- As a Solution Architect, you will lead large-scale, technology-enabled revenue cycle transformation initiatives for leading healthcare organizations
- You will serve as both a strategic advisor and delivery leader - guiding clients from vision through execution to measurable outcomes
- Own end-to-end delivery of revenue cycle transformation initiatives, including Epic implementation and optimization with a focus on back-end billing and collections workflows
- Define solution strategy, scope, and roadmap aligned to client goals and billing and collections priorities
- Drive execution across complex, cross-functional teams spanning operational, clinical, and technical stakeholders
- Design and optimize Epic back-end revenue cycle workflows across claims submission, payment posting, denial management, A/R follow-up, and patient collections
- Ensure alignment between Epic configuration, business processes, and desired operational and financial outcomes
- Identify and address billing and collections issues, including claim rejections, denials, payment posting exceptions, and aging A/R, that affect revenue cycle performance
- Serve as a trusted advisor to executive and operational stakeholders
- Lead decision-making, issue resolution, and governance structures across billing, collections, and related revenue cycle functions
- Translate technical concepts into clear, actionable insights for non-technical audiences
- Partner with client leadership to enable adoption and sustain back-end revenue cycle transformation
- Support change management strategies that improve billing accuracy, collections efficiency, and revenue cycle outcomes
- Lead and mentor multidisciplinary teams across consulting and client organizations
- Foster a high-performing, collaborative team environment
- This role is ideal for someone who combines deep revenue cycle expertise with hands-on Epic back-end experience, strong leadership skills, and the ability to translate strategy into action
- Experience with Epic billing and collections workflows, including claims submission, payment posting, denial management, accounts receivable (A/R) follow-up, and patient collections, is central to this role
- 7+ years of experience leading complex, technology-enabled healthcare initiatives (e.g., Epic, automation, AI)
- Experience leading client-facing engagements with the ability to influence executive and operational stakeholders
- Epic certification in a relevant application (e.g., Epic Resolute Hospital Billing (HB), Epic Resolute Professional Billing (PB), Epic Claims, and/or Epic Charge Router) is highly preferred but not required
- Strong understanding of EHR ecosystems, integrations, and revenue cycle analytics
- Ability to thrive in fast-paced, evolving environments
- Deep expertise in Epic back-end revenue cycle / billing and collections, with hands-on experience in one or more relevant Epic applications such as Resolute Hospital Billing (HB), Resolute Professional Billing (PB), Epic Claims, or related billing applications
- Proven success delivering large-scale Epic implementations or optimizations, particularly within back-end revenue cycle, billing, claims, or collections
- Demonstrated leadership, problem-solving, and decision-making capabilities