Solution Architect
Posted Updated
- As our first dedicated Solution Architect on the US team, the mission is to bridge the gap between our powerful API-first platform and complex enterprise ticketing needs
- This role is confidently mapping the requirements to our API architecture and starting to establish templates, frameworks, and best practices that will allow vivenu to scale
- Architecting tailored solutions for custom integration gaps, such as API connections, Single Sign-On (SSO) setups, and ERP, leveraging vivenu’s powerful capabilities
- Partnering closely with enterprise clients to seamlessly transition their existing digital storefronts into a cutting-edge, headless commerce architecture powered entirely by vivenu’s robust APIs
- Running deep-dive technical workshops with a diverse mix of client stakeholders—ranging from customer CTOs and IT departments to third-party web agencies and Ticketing Managers—to extract requirements and translate complex needs into scalable blueprints
- Aligning customer expectations perfectly with vivenu’s platform capabilities, and acting as the internal escalation point for complex technical questions in post-sales to ensure all scoped solutions are highly viable, scalable, and independently executed
- Leveraging rapid scripting, AI tools, and proof-of-concepts to quickly verify data flows, turning these bespoke solutions into high-impact white papers and global integration templates that establish vivenu as a technical leader
- Adapting quickly and jumping into any industry vertical or technical challenge whenever and wherever needed, driving innovative platform solutions from conception to execution
- A university degree in Computer Science or a related quantitative, technical field
- A broad, comprehensive understanding of web applications, REST APIs, webhooks, data mapping, and how modern software ecosystems interact
- Exceptional communication skills to navigate high-stakes client environments, manage multiple priorities, and confidently manage client expectations
- 5+ years of experience in a similar role, ideally a background in software engineering or a highly technical role, with a deliberate career pivot toward client-facing strategy, business impact, and solution design
- The ability to read API documentation, write functional scripts to test endpoints, and deeply analyze and debug AI-generated code