Solution Engineer

• At Tanium our Solution Engineering team works closely with Sales and Customer Success (CS) teams to engage current and potential customers. We drive and lead the technology evaluation stage of the sales cycle, demo the platform, and deliver comprehensive Proof of Value (POV)
• You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions
• You will lead deep-dive technical discussions with the customer to position Tanium’s transformative enterprise operations and security platform to the relevant stakeholders, from VP level to the technology user
• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates
• Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities
• Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges
• Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals
• Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer experience throughout the POV process
• Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills
• Build, manage and maintain strong relationships with customers, peers and partners
• Actively participate and speak at regional marketing events and conferences
• Customer facing Sales and Channel enablement, including training
• Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle
• Travel expected to be 30-50% to engage with customers and prospects in perso

Benefits

• Volunteer time off
• Work from home opportunities
• Equity awards
• Generous benefits package consisting of medical, dental and vision plan
• Family planning benefits
• Health savings account
• Flexible spending account
• Transportation savings account
• 401(k) retirement savings plan
• Business travel accident insurance
• Employee assistance programs
• Disability insurance

• Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience?
• Broad knowledge of the IT security, operations, and compliance space and products
• Deep knowledge with hands-on experience in one or more of the following:
• Naturally team-oriented with a mission-first attitude
• 4+ years of operational and/or selling experience in endpoint operations or security
• Experience presenting at multiple levels, from VP level to Solution Users
• Regulatory Compliance
• Endpoint Security
• 2+ years of experience in customer-facing or customer support positions
• Broad knowledge of scripting languages is a plus
• Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Demonstrated critical thinking skills
• Excellent written and verbal communication skills
• IT Operations Management
• BS degree in Computer Science, Mathematics, Engineering or equivalent experience required