Solutions Architect
Posted Updated
- As a Solutions Architect, you will play a critical role in being a strategic problem-solver to custom fit Rogo’s cutting-edge AI platform for elite financial institutions
- You will work closely with customers to design scalable and secure cloud solutions, ensuring seamless integration with their existing infrastructure
- Your expertise in cloud systems, Kubernetes, and Infrastructure as Code (IaC) will drive the success of Rogo’s AI solutions and deliver transformative value to our clients
- Customer Architecture and Security Leadership:
- Serve as the primary technical point of contact for enterprise customers during pre- and post-sales engagements
- Lead architecture reviews, helping customers understand how Rogo integrates with their infrastructure
- Collaborate with security and engineering teams to ensure customers understand how Rogo meets their security and compliance requirements
- Build trust with senior technical stakeholders, including security, infrastructure, and engineering leadership
- Clearly communicate complex technical concepts to both technical and non-technical audiences
- Pre-Sales Technical Partnership:
- Partner closely with Sales to support complex enterprise deals, providing architectural guidance and technical validation
- Help customers evaluate deployment models, security controls, and integration approaches
- Address technical objections and ensure customers are confident in adopting Rogo’s platform
- Post-Sales Technical Ownership:
- Guide customers through onboarding, deployment, and early adoption
- Lead technical customer communications relating to ongoing product or feature releases, upsells, or other incremental review processes after initial sale
- Diagnose technical issues and coordinate with engineering to drive resolution
- Ensure successful long-term adoption and expansion by proactively addressing risks and blockers
- Cross-Functional Collaboration:
- Partner with Engineering, Product, and Customer Success to represent customer needs and improve the platform
- Translate customer requirements and feedback into actionable technical insights
- Help shape best practices, deployment patterns, and technical documentation
- 4+ years in customer-facing technical roles such as Solutions Architect, Technical Account Manager, Infrastructure Architect, or similar
- Strong foundation in cloud infrastructure, networking, and security concepts
- Ability to confidently lead architecture and security discussions with enterprise technical stakeholders
- Experience with one or more major cloud platforms (AWS, Azure, or GCP)
- Understanding of enterprise infrastructure, identity and access management, networking, and security best practices
- Ability to diagnose infrastructure and integration challenges at a systems level
- High degree of ownership, organization, and follow-through
- Ability to manage complex, long-running enterprise engagements
- Strong communication skills and executive presence
- Strong commercial judgment and ability to balance technical and business priorities
- You are collaborative, organized, thoughtful, and kind
- You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity
- You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you’re ecstatic to work at a startup
- You are ambitious. You have fun solving problems that others think are impossible
- You are curious. You find joy in learning about AI, technology, and finance