Solutions Architect
Posted Updated
- As a Solutions Architect at Together AI, you will work with customers and prospects to create business value through Generative AI applications
- Solutions Architects at Together are trusted advisors to our customers that evaluate, identify and demonstrate how Together can solve their AI needs
- As key contributors to our sales organization, Solution Engineers add tremendous value to the customer journey and directly impact company growth and revenue
- This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment
- Act as a technical advisor to our most strategic customers, deeply embedding with them to support the ideation and development of innovative applications using OSS models on Together AI
- Run complex demonstrations and POCs of Together’s entire stack, including both hardware and software solutions
- Collaborate with sales to qualify new prospects and support existing customers along their journey to build cutting-edge Generative AI solutions
- Build and maintain strong relationships with customer leadership and stakeholders, ensuring the successful deployment and scaling of their applications
- Deliver high-value feedback to our Product, Engineering, and Research teams, ensuring our platform continues to evolve to meet customer needs
- Build educational content and tooling for both internal and external use around Together’s solutions (i.e., playbooks, blogs, demos, etc.)
Benefits
- Competitive health insurance plans
- Pre-tax flexible spending accounts
- Dental and vision insurance
- Income protection & retirement
- Mental health support and services
- AD&D insurance
- 401(k) plan
- Life insurance
- STD & LTD insurance
- Monthly commuting stipend + pre-tax bene
- Flexible time off policy
- Monthly team lunches
- Team-driven celebrations and events
- Strong sense of ownership and willingness to learn new skills to ensure both team and customer success
- 5+ years of experience in a customer-facing technical role with at least 2 years in a pre-sales function
- Proficiency in Python and JavaScript, with experience building and delivering prototypes on API platforms
- Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization
- Strong understanding of training, fine-tuning and inference in the context of open source LLMs
- Ability to consult with new and existing customers to map business needs to technical solutions
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders
- Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments
- Familiarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible), container infrastructure Docker), and scripting and programming languages (Python, Javascript)
