Solutions Engineer (Privileged Access Management)
Posted Updated
- As a Solutions Engineer, you will play a critical role in the technical aspects of the sales process, ensuring our solutions address customer needs while demonstrating clear value
- You will leverage your expertise to conduct discovery sessions, product demonstrations, and proof-of-concept engagements, collaborating with cross-functional teams to deliver impactful outcomes
- This role requires technical knowledge, excellent communication skills, and a customer-focused approach to overcome challenges and drive successful business outcomes
- Stay current with Solutions Engineering methodologies, industry best practices, and the latest developments in the security landscape
- Apply this expertise to deliver impactful solutions that address client needs effectively and differentiate our offerings
- Collaborate closely with Account Executives and internal teams to ensure alignment between technical and sales objectives
- Act as a bridge between customer requirements and technical capabilities, fostering clear and effective communication
- Play a pivotal role in pre-sales activities, including delivering product demonstrations, technical presentations, and guiding proof-of-concept evaluations
- Provide clear, concise, and compelling explanations of product capabilities to customers and stakeholders
- Identify opportunities to enhance processes and methodologies within the scope of pre-sales activities
- Proactively suggest and implement improvements to streamline workflows and improve outcomes
- Assist in responses to Requests for Proposals/Information (RFP/RFI)
- Represent the organization at industry events, trade shows, and customer seminars
- Provide technical support and guidance to channel partners
- Continuously enhance your knowledge of products, industry trends, and customer use cases
- Ability and willingness to travel up to 50%
- Excellent verbal and written communication skills, including experience presenting at trade shows or conferences
- 3+ years of experience working with global software vendors
- Proficiency with Microsoft Windows, Mac, Linux/Unix, Active Directory, SQL, VMware, and Hyper-V
- 2+ years of experience in pre-sales engineering or technical support roles in privileged access management (PAM), identity security, or similar enterprise applications
- Expertise in presenting technical solutions and differentiating products against competitors
- Certifications: CISSP, CISA, CCSP, CEH, or equivalent
- Familiarity with DevOps methodologies and environments
- Experience with BeyondTrust solutions or similar technologies