Spanish Digital Trust and Safety Specialist

Workster collaborates with a leading BPO player who is looking to recruit an Spanish speaker for a Digital Trust and Safety Specialist position.

Your Role

• Provide outstanding client service across various communication channels, including phone, e-mail, chat, or ticketing systems.
• Identify and assess customer needs to ensure tailored support and resolution.
• Assist customers with general inquiries, product support, and troubleshooting.
• Strive to create positive and memorable customer experiences.

Your Requirements

• Language Proficiency: Fluency in both Spanish and English is essential.
• Communication Skills: Excellent verbal and written communication skills to effectively address and resolve customer inquiries.
• Adaptability: Willingness to learn and grow, even if you don’t have prior experience in a similar role.
• Customer Orientation: A proactive attitude toward problem-solving and customer satisfaction.

The Offer

• Comprehensive Training: Fully paid onboarding and training to equip you for success.
• Career Growth: Stable employment and development opportunities in a dynamic and international environment.
• Attractive Compensation: Competitive salary and performance-based incentives.
• Health Benefits: Additional health insurance coverage.
• Perks & Benefits: Access to over 50 benefits and services to suit your preferences.
• Supportive Environment: A positive and diverse workplace culture that encourages learning and collaboration.
• Relocation Package: Assistance for candidates moving to Bulgaria.
• Team-Building Activities: Fun and engaging projects to foster a sense of community and belonging.