Sr. Manager Operations - Local Shops

Job Description

Operations Manager – NFV is responsible for managing and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams

What’s on Your Plate?

• Accountable for local NFV operational performance including both commercial & operational KPI's
• Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and reprioritization
• Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives
• Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights
• Scope and deliver local initiatives to improve ops metrics quantified with data analysis
• Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan
• Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.

What Did We Order?

• 5-6 years of working experience in same/similar field.
• Direct Line management experience - Ability to Build relationships, motivate peers and manage upwards
• Can work with Tableau. Knowledge of Excel and/or Looker is a good plus.
• Very good analytical skills.
• Very good communicator and collaborator at all levels.
• Back up your opinions with data and clear well-structured cases.
• You are execution focused and have a proven record of success in complex environments.
• Results-driven, high-performing, high-quality work attitude.