Staff Data Platform Software Engineer (Persistence)

• ServiceNow is seeking a highly motivated and experienced Staff Software Engineer in Platform Persistence to solve complex problems in management of data lifecycles within the ServiceNow ecosystem
• This pivotal role focuses on ensuring the efficient stewardship of data within our platform
• The Platform Persistence team is at the forefront of some of the most impactful projects, offering visibility to the executive leadership
• As part of this team, you will play a crucial role in shaping the future of our platform’s data architecture and ensuring that data is stored, retrieved, and managed efficiently
• In addition to traditional data management, this team will have a unique focus on telemetry and data visualization, making a substantial impact on how customer and platform data is utilized and presented
• Writing highly scalable code leveraging best practices on concurrency and memory utilization
• Contribute to data management strategies, ensuring scalability, efficiency, and security
• Collaborate with cross-functional teams to implement data-related initiatives
• Explore and experiment with challenging data problems including but not limited to data loss detection & recovery
• Champion data best practices and security standards across the organization
• Monitor and optimize data performance, troubleshooting and implementing improvements as needed
• Stay current with the latest data storage and management technologies, including distributed storage systems (S3, Apache Iceberg) and Kubernetes-based deployments
• Use AI tools to help solve challenging data and distributed systems problems at scale, applying sound judgment on guardrails and process for AI-led software development
• Fosters a culture of innovation and continuous improvement

Benefits

• Generous family leave
• Matched donations
• Annual learning stipends
• Flexible PTO
• Competitive retirement plan
• Paid volunteer time

• Strong relational database experience to handle large amount of data on relational systems
• Strong understanding of cloud-based and distributed systems
• Working knowledge of JavaScript is beneficial for cross-functional collaboration
• Working knowledge of databases, data modeling, and data storage technologies
• Familiarity with ServiceNow platform is a plus
• Proficiency in Java programming and strong expertise in data structures and algorithms
• Working knowledge of distributed storage systems such as S3 and Apache Iceberg
• 8+ years of software development experience with a Bachelor’s degree; OR 5+ years with Master’s degree; OR 3+ years with a PhD; OR equivalent work experience
• Experience with AI-assisted development tools and awareness of related guardrails/process is a plus
• Deep knowledge of Kubernetes and hands-on experience with Kubernetes service deployment is a strong plus
• Excellent problem-solving and communication skills
• Proficiency with concurrency and parallel programming concepts