Staff Software Engineer (AI Search)

• Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering, architecture, and processes
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Implement software that is simple to use, allowing customers to extend and customize the functionality to meet their specific needs
• Utilize experience with Java development using object-oriented methodologies and understanding of software design patterns, algorithms, and data structures
• Create and maintain Client Scripts, UI Policies, Business Rules, and Script Includes using client and server APIs to build and support AI Search’s administrative tools within the company platform
• Create and maintain search-related UI components using the company’s UI JavaScript/HTML/CSS framework, adhering to best practices for user experience and accessibility
• Develop and maintain analytics dashboards, including designing database schema and data transformation and loading of required data
• Modify the GraphQL, Java, and scriptable APIs exposed by AI Search to introduce new functionality and address defects
• Provide technical support for customer-reported search-UI/UX issues
• Build and maintain a highly interactive, intuitive, easy-to-use admin UI for new, innovative search and machine learning/understanding capabilities that is extensible and easy to maintain
• Apply new technology and innovation to improve platform functionality
• Own your code from design through delivery, including comprehensive test automation to ensure the delivery of high-quality products to our users
• Create, execute, and maintain scripts and tools for various testing frameworks
• Work with quality testing frameworks and tools including Java, Jenkins, JUnit, Playwright, and Selenium
• Create and maintain manual test plans, test suites, and test cases for end-to-end testing
• Contribute to improving QA processes, ensuring test cases are documented, and test results are published
• Assist in setting up test instances with multiple upgrade paths to support broader testing efforts
• Work closely with Product Owners to understand detailed requirements and define acceptance criteria
• Participate in all Agile SCRUM ceremonies, including grooming sessions, to identify key requirements and design the integrated test plan
• Contribute to cross-team technical discussions and decision-making
• Collaborate with other teams to ensure cross-product dependencies are factored into test cases and lend assistance to ensure collective success

Benefits

• Generous family leave
• Matched donations
• Annual learning stipends
• Flexible PTO
• Competitive retirement plan
• Paid volunteer time

• Understanding software quality principles including reliability, observability, and production readiness
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
• Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
• Ability to troubleshoot complex systems and optimize performance across the stack
• Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency
• Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
• 8+ years of experience in software engineering, with a track record of delivering high-quality products
• Experience with modern front-end frameworks such as Angular, React, or Vue
• Proficiency in Python, Java, or similar object-oriented languages