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Okta

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Staff Software Engineer (Applied Artificial Intelligence)

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Summary

Leads agent harnesses, evaluations, and model quality for Okta's Digital Workers—autonomous AI agents for identity operations and security. Day-to-day work uses Python/FastAPI, AWS Step Functions, OpenAI and Anthropic APIs, PostgreSQL/pgvector, and agent observability to make LLM-powered workers reliable for enterprise customers.

  • The team that built Jeeva AI is building Digital Workers, a new suite of autonomous agents for identity operations and security inside Okta
  • The team works directly with Todd McKinnon, Okta’s co-founder and CEO, with the opportunity to bring this product to Okta’s 20,000+ customers
  • You will help shape the product with the ownership and pace of a startup and the resources of a public company
  • You will build the harnesses and evaluations that make these workers reliable
  • They investigate risk, use tools, wait for approvals and complete tasks across enterprise systems
  • Bring depth in agent execution or model quality and help turn it into working software customers can trust
  • Build the agent harness for planning, tool use, memory, context compaction, interruption and recovery during long-running work
  • Integrate OpenAI and Anthropic model APIs. Select models using measured quality, latency and cost, with clear failure handling
  • Evaluate existing harnesses and build only the missing pieces. Keep the harness connected to AWS workflow execution and approval state
  • Keep authorization and sensitive writes behind application policy checks. Require evidence of the resulting state before marking work complete
  • Build evaluation datasets and replay tests for valid findings, access decisions, app setup and AI agent onboarding
  • Measure false positives, missed risks, unsafe actions, completion rate and cost. Turn production failures into regression tests
  • Test prompt injection, stale evidence, conflicting instructions and unsafe tool use. Protect tenant boundaries in retrieval and memory
  • Improve prompts, retrieval, tools and model routing. Evaluate fine-tuning or other post-training methods when results justify them and data use is approved
  • Staff: Lead a domain such as harnesses, evaluations or model quality across workers and implement its critical components

Benefits

  • Work from home opportunities
  • Health + Wellness
  • Financial Benefits
  • Pay + Incentives
  • Time Off
  • Everyday Living
  • Resources
  • Production builder: You have shipped AI software and know what changes when real users depend on it
  • Strong owner: You follow an improvement through code, evaluation, release and customer use
  • Careful evaluator: You investigate failures and use evidence to judge quality
  • Hands-on experience building agent workflows or evaluation systems for tool-using LLM applications. For harness work, relevant experience includes Claude Agent SDK, OpenAI Codex SDK, Strands Agents, LangChain Deep Agents, LangGraph or a custom implementation
  • Experience integrating model APIs, structured outputs and asynchronous services. Experience with OpenAI or Anthropic is especially relevant
  • Strong Python engineering skills and experience shipping an LLM application that uses tools
  • Depth in agent execution or evaluation systems, with working code and failure analysis you can explain
  • Our core stack is Python FastAPI, AWS Step Functions, Amazon Bedrock AgentCore, PostgreSQL on Amazon RDS and pgvector. OpenAI and Anthropic model APIs are part of the integration plan
  • We plan to add an agent harness and a dedicated analytics layer using ClickHouse or BigQuery. The harness choice is open. Experience with equivalent tools also counts
  • Ability to distinguish a plausible model response from a supported finding or verified action
  • Open-source contributions, agent observability, security evaluations or synthetic evaluation data
  • Fine-tuning, preference data, post-training evaluation or model distillation using approved datasets
  • Identity and security workflows. Foundation-model research experience is optional

Skills

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