Strategic Key Account Manager – Identity & Authentication
Compensation: $100k – $130k
About the Role
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We are seeking a results-driven Strategic Key Account Manager – Identity & Authentication to drive enterprise customer acquisition, develop strategic relationships, and expand FEITIAN's presence in the North American identity security market.
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This role combines new business development with strategic account management. The ideal candidate has a proven track record of winning enterprise customers, navigating complex sales cycles, and developing long-term relationships that generate sustainable revenue growth.
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You will work closely with business leadership, technical teams, and global resources to position FEITIAN as a trusted partner for enterprise identity and authentication solutions.
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Performance-based compensation with OTE potential tied to new customer acquisition, revenue growth, and strategic account development.
Key Responsibilities Enterprise Customer Acquisition & Business Development
- Identify, develop, and win new enterprise customers across strategic industries, including financial services, technology, healthcare, government, and large corporations.
- Build and execute account acquisition strategies targeting enterprise IT, cybersecurity, identity, and access management decision-makers.
- Develop relationships with key stakeholders, including CISOs, IAM leaders, IT security teams, procurement, and executive sponsors.
- Lead complex enterprise sales opportunities from initial engagement through evaluation, negotiation, and contract closure.
- Build and maintain a qualified sales pipeline aligned with revenue and growth objectives.
Strategic Account Management & Growth
- Own and develop relationships with assigned enterprise customers, ensuring high levels of satisfaction, retention, and long-term engagement.
- Create strategic account plans to identify expansion opportunities, new deployments, and additional business potential.
- Proactively engage customers to understand evolving identity security requirements and business priorities.
- Coordinate internal technical, product, and operational resources to support successful customer evaluations and deployments.
- Conduct regular account reviews and identify opportunities to increase customer lifetime value.
Identity Security Solution Selling
- Position FEITIAN's portfolio of FIDO security keys/card, smartcard readers, biometric authenticators, and enterprise authentication solutions.
- Understand customer challenges related to phishing-resistant MFA, passwordless authentication, workforce identity, and secure enterprise access.
- Support enterprise adoption of FIDO2, WebAuthn, passkeys, and modern identity security technologies.
- Collaborate with solution engineers and product teams to develop technical and commercial proposals.
- Manage RFIs, RFPs, proof-of-concept evaluations, and enterprise procurement processes.
- Communicate FEITIAN's competitive differentiation and value proposition to enterprise stakeholders.
Sales Execution & Cross-Functional Collaboration
- Maintain accurate CRM records, sales forecasts, and opportunity management activities.
- Develop territory and account strategies aligned with company growth priorities.
- Collaborate with channel partners, distributors, and technology ecosystem partners when appropriate.
- Share market intelligence, competitive insights, and customer feedback with internal teams.
- Consistently achieve agreed sales targets and strategic account development objectives.
Required Qualifications
- Bachelor's degree in Business, Marketing, Information Technology, or a related field, or equivalent professional experience.
- 5–7 years of B2B enterprise sales or strategic account management experience, preferably in cybersecurity, digital identity, or enterprise technology.
- Demonstrated success acquiring new enterprise customers and growing strategic accounts.
- Proven ability to manage complex, multi-stakeholder enterprise sales cycles.
- Strong consultative selling, negotiation, presentation, and relationship-management skills.
- Experience developing account strategies, managing sales pipelines, and achieving revenue targets.
- Ability to engage confidently with technical stakeholders and executive decision-makers.
- Self-motivated, accountable, and comfortable working in a performance-driven environment.
Preferred Qualifications
- Experience selling identity and access management (IAM), MFA, passwordless authentication, or cybersecurity solutions.
- Familiarity with FIDO2, WebAuthn, passkeys, hardware security keys, smart card/smart card reader, and phishing-resistant authentication.
- Experience engaging enterprise security teams, IAM architects, CISOs, and IT decision-makers.
- Existing relationships within enterprise cybersecurity or identity security markets.
- Experience working with global enterprise accounts, technology partners, or distribution channels.
- Familiarity with Microsoft Entra ID, Okta, Google Workspace, Cisco DUO or other enterprise identity platforms.
- Experience managing enterprise RFIs, RFPs, and large-scale technology deployment opportunities.
