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WNS

Transactional Quality Manager - Deputy / Group Manager

Posted Updated
Discussion

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks

  • Preferably College Graduate
  • Overall 7 to 9 years of BPO experience
  • Must have at least 3 to 5 years of work experience as a Transactional Quality Manager

Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

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