Transportation Coordinator (onsite with customer)

The Transportation Coordinator will be part of a Global Onsite Team (located at customer’s premise) supporting one of Expeditors’ high-tech customers.

Responsible for execution of day to day transportation operations and project alignment activities.

Duties may include: shipment track and trace, incident research, identification, and escalation; incident root cause analysis, customer service, carrier performance reporting, metrics management, report updating and information dissemination, and leading task/project oriented meetings.

Major Duties and Responsibilities:

● Ability to identify opportunities and create project plans.

● Taking on assigned tasks and responsibility to ensure tasks accomplishment.

● Workload and workflow management.

● Timely Escalation resolution.

● Participate/Lead meetings with multiple teams and stakeholders.

● Coordinate and build relationships between contract manufacturers, suppliers and carriers

● Coordinate with multiple warehouses, carriers, contract manufacturers, suppliers and service providers to manage exceptions and drive operations excellence.

● Actively manage Over, Short, or Delayed shipments according to escalation protocols.

● Analyze performance data and identify process improvement opportunities.

● Work with carriers and other service providers to ensure freight is delivered on-time.

● Working knowledge on dispatch, track and trace systems

● Ability to create and provide presentations on carrier/vendor performance and operations review

● Support cost savings, consolidation, and on-time performance initiatives

● Ensuring operational Key Performance Indicators are met.

● Facilitating Standard Operating Procedures (SOPs) /Standard Work Instructions (SWI) creation and ensuring documents are up-to-date

● Share drive file management

● GUTs ticket management

Qualifications, Experience and Education Requirements:

● Bachelor Degree required. Preferably in Supply Chain Logistics / Operation/ International Business / Economics/Arts.

● 5 years of transportation and logistics experience.

● Fluent in english.

● Strong, demonstrated working knowledge of Microsoft Office Business tools (Excel, Word, Powerpoint, etc..)

● Demonstrated Knowledge of international transportation

● Dynamic personality; comfortable speaking in public. Accustomed to leading meetings with customers, vendors and key stakeholders

● Multitask and Re-prioritize work as needed

● Ability to anticipate issues/negative outcomes and work to resolve proactively

● Strong organizational, time management, and written/oral communication skills

● Ability to adapt in dynamic environment

● Aptitude for learning new software applications and technology platforms

● Highly motivated, “can-do,” results-driven attitude

Skills Required:

• Logistics operations background required.
• Effective communication skills, Import & Export background, attention to detail, IATA Certification/Broker’s License a plus.

**** Only those currently residing in Singapore with a valid residency status need to apply ****