VA Onboarding Specialist
Posted Updated
About the Role
We’re looking for a VA Onboarding Specialist to ensure every new Virtual Assistant joins Wing with confidence, clarity, and the right tools for success. This role bridges Talent Acquisition, Training, and Operations, guiding new hires from offer acceptance to full deployment. The VA Onboarding Specialist will deliver structured onboarding sessions, handle documentation and system setup, and ensure that each assistant is fully oriented to Wing’s culture, tools, and client-ready standards.
Qualifications
- Minimum 3 years of experience in onboarding, training coordination, or HR operations — preferably in a BPO, staffing, or remote workforce environment.
- Excellent communication and interpersonal skills, with strong empathy for new hires.
- Highly organized and detail-oriented, able to manage multiple onboarding batches concurrently.
- Proficiency in Google Workspace, HRIS or ATS systems, and onboarding management tools.
- Strong understanding of remote team enablement and virtual communication norms.
- Comfortable conducting live sessions or presentations for large groups.
Preferred Skills
- Background in L&D or Training Delivery, particularly for virtual assistant roles.
- Familiarity with process documentation, employee lifecycle management, or learning management systems (LMS).
- Knowledge of engagement and retention techniques during onboarding.
- Experience creating onboarding materials (guides, slide decks, video walkthroughs).
Department: Learning & Development
Work Setup: Remote / Hybrid
Compensation: PHP 45,000–70,000/month (based on experience and performance)
Skills
As published by lever · 16 questions · 1 written answer
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn Profile URL
Short answers (5)
- Current Monthly Salary/Compensation (USD)
- Expected Monthly Salary/Compensation (USD)
- Current Location (City, Country)
- Who referred you to this position? Enter their first and last name here. optional
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- What is your current availability to start? optional
- What experience level do you have for this position? optional
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- Have you worked for Wing Assistant before?
- . Are you available to work during the US timezone required for this position?
- Wing Assistants are enrolled in a screen monitoring program for Quality Assurance purposes. Are you okay with this arrangement?
- Are you open to helping clients with standard virtual assistant/admin tasks in addition to the specialized tasks associated with this role?
- Would you be willing to make phone calls on behalf of the client, as needed, if required?
- Are you willing to take on additional responsibilities and allow your role to evolve based on your skillset, previous experience, and the needs of the client to ensure a successful working relationship?
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Written answers (1)
- Desired salary per month (in your local currency):