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WNS
3 years ago

Call Center Agent - Travel - Century City, South Africa

AfricaFull-timeJunior
South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention
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WNS
3 years ago

Collections Agent - Utilities Contact Centre

AfricaFull-timeJunior
South Africa

We are looking for high performance, target driven individuals, with exceptional communication skills. The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out…
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SGS
3 years ago

Section Manager - Fire Assay

AfricaFull-timeSenior
South Africa

Responsible for the day to day management, planning, coordination and operation of the Geochem Fire Assay department and sample Preparation. Responsible for planning, reviewing and monitoring of capital, revenue and…
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FreeBalance
3 years ago

Director, Technical Services EMEA

RemoteAfrica, MENAFull-timeC-level

As the Director of Technical Services, you will be responsible for the strategy and execution of technical services by employees of the Services Department in various FreeBalance Customer locations throughout Europe,…

Oracle SQL Tomcat
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WNS
3 years ago

RPA Business Analyst - South Africa

AfricaFull-timeJunior
South Africa

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry…
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WNS
3 years ago

Call Center Agent - Inbound - Durban - Grid Eye, South Africa

AfricaFull-timeJunior
South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention
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SGS
4 years ago

Chemist / Supervisor

AfricaFull-timeSenior
South Africa

The Chemist will be responsible for all analysis of samples in the most accurate and productive way and timely as per relevant Test Method Instruction, assist the Section Manager in ensuring compliance with the SGS…
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WNS
4 years ago

Team Leader - Collections - Utilities Contact Centre

AfricaFull-timeJunior
South Africa

An exciting opportunity for an Assistant Manager: Operations has just become available at WNS. We are looking for professional, high performance individuals , with sound leadership and problem solving skills, to lead a…

Performance Management Stakeholder Management
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WNS
4 years ago

Team Leader - Inbound - Claremont, South Africa

AfricaFull-timeJunior
South Africa

Main purpose To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to…
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WNS
4 years ago

Senior Associate

AfricaFull-timeJunior
South Africa

A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities • Provide a reliable and trustworthy customer service experience for the UK market. • Identify and understand customer…
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WNS
4 years ago

Junior Business Process Analyst

AfricaFull-timeJunior
South Africa

The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units. Key Responsibility Areas 1. Process and…

Data Modeling RPA SharePoint Stakeholder Management Visio
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WNS
4 years ago

Call Center Agent - Inbound - Centurion, South Africa

AfricaFull-timeJunior
South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention
Apply
WNS
4 years ago

Insurance senior call center advisors

AfricaFull-timeJunior
South Africa

Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on incomplete information in their policy or validation of…
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WNS
4 years ago

Assistant Manager - Operations - Telecommunications

AfricaFull-timeJunior
South Africa

We are looking for experienced TL's to join our team based in Claremont. This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and…
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WNS
4 years ago

Team Leader: Sales Contact Centre (Night Shift)

AfricaFull-timeJunior
South Africa

Role Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound…
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WNS
4 years ago

Assistant Manager - Operations - Telecoms-South Africa

AfricaFull-timeJunior
South Africa

To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to treating…
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WNS
4 years ago

Trainer - South Africa

AfricaFull-timeJunior
South Africa

The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. Key responsibilities: Training Delivery: Conduct new starter training as well as…
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WNS
4 years ago

Operations Agent: Sales Contact Centre (Night Shift)

AfricaFull-timeJunior
South Africa

Role Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. Candidates should be well versed in Inbound and/or…
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WNS
4 years ago

Operations Trainer - Automotive Contact Centre

AfricaFull-timeJunior
South Africa

Main purpose: The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. Key Responsibilities: 1. Training Delivery · Conduct new starter training…
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WNS
4 years ago

Team Leader - Outbound - Century City, South Africa

AfricaFull-timeJunior
South Africa

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as…
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