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WNS
4 years ago

Junior Quality Manager - South Africa

AfricaFull-timeJunior
South Africa

The main purpose of this position is to lead a team of quality assessors in order to provide reports, feedback, analysis, insights and trends to stakeholders according to agreed standards. Deliver 'Next-Gen'…

Six Sigma
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WNS
4 years ago

Group Manager - WFM

AfricaFull-timeJunior
South Africa

To manage the Planning team and all facets of the short term to medium term planning such as forecasting, scheduling and other operational activities while adjusting resources to meet business objectives. People…

Talent Management
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WNS
4 years ago

Team Leader - Outbound - Bellville, South Africa

AfricaFull-timeJunior
South Africa

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as…
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WNS
4 years ago

Senior Group Manager - Call Centre Operations Night Shift

AfricaFull-timeJunior
South Africa

To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of…

Six Sigma Stakeholder Management
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WNS
4 years ago

Call Center Agent - Collections - Bellville, South Africa

AfricaFull-timeJunior
South Africa

The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out of debt and prevent them falling back into debt by ensuring right and sustainable actions are in place…
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WNS
4 years ago

Assistant Manager - WFM Planner

AfricaFull-timeJunior
South Africa

JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of…

Stakeholder Management Statistics
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WNS
4 years ago

Assistant Manager - WFM Planner

AfricaFull-timeJunior
South Africa

JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of…

Stakeholder Management Statistics
Sign in to see your match
Apply
WNS
4 years ago

Call Center Agent - Inbound - Claremont, South Africa

AfricaFull-timeJunior
South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention
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WNS
4 years ago

Quality Assessor

AfricaFull-timeJunior
South Africa

Role Purpose To enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of…

Iso 9001 Six Sigma
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WNS
4 years ago

Travel Call Centre Agent (Sabre Native)

AfricaFull-timeJunior
South Africa

Role Purpose To identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remaining committed to treating customers fairly and with integrity…
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WNS
4 years ago

Operations Manager - South Africa

AfricaFull-timeJunior
South Africa

The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & strive to deliver excellent customer experience. You are…

Performance Management
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WNS
4 years ago

Team Leader - Outbound - Durban - Hippo Park, South Africa

AfricaFull-timeJunior
South Africa

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as…
Apply
WNS
4 years ago

Operations Manager - Durban - South Africa

AfricaFull-timeJunior
South Africa

The main function of this role is to drive performance and be fully accountable for deliverables. Key responsibilities • Deliver operational targets and business strategy • Create and drive strategic operating plan…
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WNS
4 years ago

Operations Manager: Sales Contact Centre

AfricaFull-timeJunior
South Africa

Role Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer…
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WNS
4 years ago

Team Leader - Outbound - Centurion, South Africa

AfricaFull-timeJunior
South Africa

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as…
Apply
WNS
4 years ago

16 Imvubupark Place, Riverhorse Valley

AfricaFull-timeJunior
South Africa

Role Purpose • To provide communications solutions to customers by promoting and matching products & services to customer needs. • To actively grow client markets, thereby generating revenue and improving customer…
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WNS
4 years ago

Call Center Agent - Collections - Century City, South Africa

AfricaFull-timeJunior
South Africa

The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out of debt and prevent them falling back into debt by ensuring right and sustainable actions are in place…
Apply
WNS
4 years ago

Assistant Manager - Operations

AfricaFull-timeJunior
South Africa

We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through,…

Performance Management Stakeholder Management
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SGS
4 years ago

Section Manager: Fire Assay and Sample Preparation

AfricaFull-timeSenior
South Africa

Responsible for the day to day management, planning, coordination and operation of the Geochem Fire Assay department and sample Preparation. Responsible for planning, reviewing and monitoring of capital, revenue and…
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SGS
4 years ago

HOD Technical Services

AfricaFull-timeSenior
South Africa

To perform the role of Head of Department Technical Services (HOD Technical Services) within the Mineralogy division. The responsibilities and authorities of the HOD Technical Services in Mineralogy in relation to post…
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