Presales Engineer for Twilio's DACH region, partnering with sales on technical pre-sales activities (demos, POCs, RFPs), designing communication API solutions, and mentoring junior engineers. Requires 8+ years pre-sales experience, software development background (Java, Node.js, Python, etc.), telecom/SIP/contact center expertise, and fluency in German.
Presales Engineer for Twilio's DACH region, working remotely from UK/Ireland/Spain. Partners with sales on technical demos, POCs, and architecture for communication APIs; requires 8+ years pre-sales experience, German fluency, and backend/web development skills.
Principal ML Engineer building foundational AI/ML capabilities for Twilio's Customer Memory team, designing and deploying production-grade LLM orchestration, embedding models, and vector stores at scale using Python and cloud platforms (AWS/GCP/Azure).
Principal Presales Engineer at Twilio, partnering with sales on technical pre-sales activities (demos, POCs, RFPs), leading discovery sessions, building complex presentations for Twilio communications products, and acting as trusted advisor. Requires 8+ years solutions engineering, software development experience (Java, C#, Node.js, Python, PHP, JavaScript, React, Vue, Angular, REST APIs), and abi
Principal Presales Engineer for Twilio's ISV segment, leading technical pre-sales activities (demos, POCs, architecture design) for communication APIs (SIP, Contact Center, Security) and cloud platforms, mentoring junior SEs and driving technical wins with customers.
Principal Product Manager owning email data plane integrations strategy at Twilio, leading multi-year roadmap for email channels, partnering with internal/external stakeholders, migrating customers to modern APIs, requiring deep email expertise, AWS/Azure, and API platform experience.
Senior Engineering Manager for Twilio's Segment data platform/pipelines team, leading engineers to build and scale high-scale ingestion and distributed data processing systems handling hundreds of thousands of events per second; mentors teams and guides cloud-native, messaging/streaming, and AI-enabled technical decisions.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide…
The Senior Network Engineer builds, operates, and maintains Twilio's global corporate network infrastructure, including VPN, ZTNA, and cloud connectivity, monitoring performance, troubleshooting escalated connectivity issues, and collaborating with security and engineering teams. Core technologies include campus and data center networking, AWS, Cisco LAN/WAN/Wi-Fi, and Palo Alto firewalls.
A Senior Solutions Engineer on Twilio's Digital Sales Communications team uses pre-sales experience to understand customer communications needs, present complex technical solutions, and guide customers to a technical solution, working remotely with cloud platforms such as AWS, GCP, and Azure.
Twilio is hiring a remote Software Engineer (L2) for its Voice Trust team, based in Ireland, to design, build, test, deploy and support high-throughput, low-latency real-time voice services. The role uses JVM/Java, RESTful APIs, event-driven architectures (Kafka/SQS), cloud platforms (AWS/GCP/Azure/OpenStack), CI/CD and AI coding assistants, with on-call duties.
Builds and operates highly available, large-scale distributed systems for Twilio SendGrid's email platform, including backend services, security, monitoring, and data storage. Ships reliable features at scale using Go and cloud infrastructure such as AWS, Docker, Kubernetes, Terraform, MySQL, and Kafka.
Builds and maintains backend services and APIs for Twilio's communications platform on the Comms Engineering team. Day to day: develop software, review code, support production/on-call, and write documentation, using Go or Java with AWS, Docker/Kubernetes, and NoSQL.
Designs, builds, and operates Twilio SendGrid's high-scale email platform, optimizing Go-based microservices and dual-cloud AWS/Azure infrastructure. The role involves coding, code reviews, Terraform, observability, mentoring, and maintaining reliable distributed systems that process billions of emails.
As a Software Engineer on Twilio's Platform Observability team, the person designs and delivers scalable observability components (logs, metrics, traces, profiling), drives the shift to OpenTelemetry and ClickHouse-based data lakes, and mentors engineers on telemetry standards using AWS, Kubernetes, and infrastructure-as-code.
Software Engineer on Twilio's Cloud Native Foundations Team who designs, builds, and operates multi-cloud identity and access controls using Terraform, AWS/Azure/GCP IAM, and code (Shell/YAML/Go), with AI-assisted development tools.
Builds and operates backend services and Kubernetes-based infrastructure at scale on AWS and Azure, using Terraform, Go, and observability tools, while working under senior engineers on Twilio's communications platform.
Designs, implements, and operates real-time voice services on Twilio's distributed platform using Java/JVM, RESTful APIs, and event-driven architectures (Kafka, SQS); participates in full SDLC including design, coding, testing, deployment, and on-call support while collaborating with cross-functional teams.
The Solutions Engineer works remotely across APJ to help customers design and build customer engagement experiences on Twilio's communications platform. They lead discovery, design architectures, deliver demos and POCs, and support sales with voice, messaging, and AI-powered solutions.
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