Twilio's Sr AI Architect - Conversational AI defines the long-term AI/ML technical vision for conversational AI and the ML/AI Ops platform, designs LLM/RAG/agentic systems and inference optimization, sets responsible-AI guardrails, and mentors engineers while moving research into cost-effective production on AWS, GCP, or Azure.
Senior Principal Product Manager owning Twilio's Developer Platform roadmap for foundational cloud services, APIs, and infrastructure. Day to day: build self-service developer experiences (golden paths, developer portal, docs), partner with engineering/architecture/security, and drive platform adoption using Kubernetes, microservices, CI/CD, and observability.
Staff Enterprise Security Engineer focused on AI security at Twilio, leading technical strategy and engineering to secure the company's AI ecosystem. The role designs secure AI reference architectures, builds preventative guardrails with Python/Go and IaC, and advises leadership on AI risk using cloud security (AWS/GCP) and Kubernetes expertise.
Staff Machine Learning Engineer on Twilio’s Conversation Memory team, building foundational AI/ML capabilities for intelligent customer engagement. The role leads rapid research cycles, designs experiments, and productionizes LLM orchestration, retrieval, and personalization systems at scale using Python and cloud platforms.
A Product Manager on Twilio’s Onboarding and Compliance team for Senders and Numbers, owning various Sender/Number products to create streamlined onboarding experiences while maintaining compliance standards. Core technologies: Twilio communication APIs, cloud, developer experience, and enterprise software.
Staff Security Engineer on Twilio's Threat Detection and Response team, building detective tooling and automation, running threat hunting and incident response, and doing threat modeling across the cloud platform. Core work uses SIEM/SOAR, infrastructure-as-code (Terraform/CloudFormation), AWS or GCP, and AI agents for AI-threat detection under MITRE ATLAS.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide…
Staff Machine Learning Engineer on Twilio's AI/ML Platform team who builds foundational AI/ML capabilities and platform tooling for intelligent engagement. Day-to-day work includes LLM inference and orchestration research, ML/LLM Ops evaluation standards, and scalable ML systems using Python and AWS, GCP, or Azure.
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