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89 jobs
Miratech
last week

Development & Delivery Lead (CCaaS Platform)

HybridNorth AmericaFull-timeSenior

We are looking for an experienced Development & Delivery Lead – Cloud Contact Center as a Service (CCaaS) to lead the planning, technical direction, execution and delivery of Genesys Cloud CX contact centre…

Agile AWS Azure CI/CD Cloud +3 skills
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Miratech
last week

Senior Java Developer (with LLM expertise)

HybridNorth AmericaFull-timeSenior

We are looking for a Senior Java Developer with LLM expertise to lead the technical design, development and integration of core banking application systems for a major financial services client. This role bridges…

Agentic AI Agile AI API Authentication +38 skills
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Miratech
last week

Senior Data Architect

HybridNorth AmericaFull-timeSenior

We are looking for a Senior Data Architect to design and implement the end-to-end data platform for APEX, integrating call center telephony and quality data from the Genesys A3S Snowflake database and Verint Workforce…

Apex API Azure Azure Data Factory Cloud +19 skills
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Miratech
last week

Operations Research Engineer

RemoteNorth AmericaFull-timeSenior

We are looking for an Operations Research Engineer to join the Workforce Management (WFM) product stream and help build the optimization capabilities behind workforce planning, forecasting, scheduling, and resource…

AI AWS Azure Cloud C++ +5 skills
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Miratech
last week

Senior QA Automation

RemoteNorth AmericaFull-timeSenior

We are looking for a Senior QA Automation Engineer to drive quality engineering practices across a next-generation Workforce Management (WFM) and Customer Experience (CX) platform. You will own test automation across…

Acceptance Criteria API Automation CI/CD Cloud +16 skills
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Miratech
last week

NICE CXOne Developer

RemoteAPAC, Europe, MENAFull-timeSenior

Miratech is seeking a skilled NICE CX-One Developer to contribute to a large-scale customer experience transformation initiative for a Global leader in the Healthcare industry. In this role, you will design and…

API Cloud Microsoft Dynamics Networking SaaS +2 skills
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Miratech
last week

Information Scientist

RemoteNorth AmericaInternshipIntern
Canada

We are looking for an Information Scientist to design and improve the information architecture required for effective knowledge retrieval in Genesys Cloud AI. The role focuses on taxonomy design, metadata modelling,…

AI Cloud Information Architecture
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Miratech
last week

Senior Genesys Cloud PS Consultant (Genesys AI experience)

RemoteNorth AmericaInternshipSenior
Canada

We are looking for a Senior Genesys Cloud PS Consultant with Genesys AI experience to support enterprise clients in evaluating, designing, and validating AI-powered contact center solutions built on Genesys Cloud CX.…

AI Cloud ITIL Proof of Concept Semantic Search +2 skills
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Miratech
last week

Organizational Design Consultant

RemoteNorth AmericaInternshipIntern
Canada

We are looking for an Organizational Design Consultant to assess how AI-powered capabilities can be effectively used within the client's Genesys Cloud environment. The role focuses on evaluating the client's AI…

AI Cloud Stakeholder Management
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Miratech
last week

Odoo Software Engineer

RemoteEuropeInternshipIntern
Spain

Join Miratech as an Software Engineer and play a key role in shaping our group finance system. The purpose of this role is to build, maintain, and extend Miratech’s new finance system on Odoo 20, ensuring robust…

AI API Automation CI/CD Data Quality +9 skills
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Miratech
last week

Senior Genesys Routing Developer

RemoteAPACFull-timeSenior
India

We are seeking an experienced Genesys Routing Developer to provide design, development, consultancy, and technical support for the Genesys Engage Contact Center Platform. The ideal candidate will be responsible for…

Cassandra Cisco GitHub Jenkins SDLC +2 skills
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Miratech
2 weeks ago

Organisational Design Consultant

RemoteNorth AmericaFull-timeSenior

The Organisational Design Consultant answers the question the other two workstreams cannot: who, specifically, inside the client organisation will own, write, review, approve, and maintain this content once the…
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Miratech
2 weeks ago

NICE CXOne Support Engineer

RemoteAPACInternshipIntern
India

We are seeking a NICE CXone Engineer to join our team. The CAA TechOps team provides Level 3 production support for NICE CXone contact center environments hosted across both on-premises and cloud-based platforms. The…

Agile AI API Automation AWS +20 skills
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Miratech
2 weeks ago

Senior Amazon Connect Developer

RemoteAPACFull-timeSenior
India

We are seeking a highly skilled Senior Amazon Connect Developer with deep expertise in AWS and Amazon Connect to lead the development of digital contact center solutions. The ideal candidate will have a strong…

Agile AI API Authentication AWS +15 skills
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Miratech
2 weeks ago

Executive Assistant

RemoteEuropeInternshipIntern

We are seeking a highly organized and proactive Executive Assistant to provide primary support to the Executive Vice President Global Delivery, while also assisting the wider delivery leadership team as needed to…
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Miratech
2 weeks ago

Amazon Connect Support Engineer

RemoteNorth AmericaInternshipIntern
United States

We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role…

Automation AWS Cloud CloudWatch Corrective Action +7 skills
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Miratech
2 weeks ago

Information Scientist

RemoteNorth AmericaFull-timeSenior

We are looking for an Information Scientist to design and improve the information architecture required for effective knowledge retrieval in Genesys Cloud AI. The role focuses on taxonomy design, metadata modelling,…

AI Cloud Information Architecture
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Miratech
2 weeks ago

Senior Routing Engine Developer (CX Platform)

RemoteNorth AmericaFull-timeSenior

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine…

AI Analytics API Cisco Cloud +17 skills
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Miratech
2 weeks ago

Senior Data Architect

HybridNorth AmericaFull-timeSenior

We are looking for a Senior Data Architect to design the end-to-end data platform for APEX. The platform ingests contact centre telephony and quality data from the Genesys A3S Snowflake database and Verint Workforce…

Apex API Azure Azure Data Factory Cloud +14 skills
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Miratech
2 weeks ago

Senior Full Stack Developer

RemoteAPACInternshipSenior
India

Miratech is looking for a skilled Full Stack Developer to join our team and contribute to the development of modern, scalable, cloud-native web applications. The ideal candidate will have strong hands-on experience…

Agile AI API Automation AWS +23 skills
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