We are looking for an experienced NOC Infrastructure Administrator to join our team remotely. The NOC Infrastructure Administrator is responsible for monitoring, administration, and operational support of Linux,…
We are looking for an Organizational Design Consultant to assess how AI-powered capabilities can be effectively used within the client's Genesys Cloud environment. The role focuses on evaluating the client's AI…
We are looking for a Senior Genesys Cloud PS Consultant with Genesys AI experience to support enterprise clients in evaluating, designing, and validating AI-powered contact center solutions built on Genesys Cloud CX.…
Miratech is looking for an experienced Conversational Designer to transform legacy IVR systems into modern, intelligent, and customer-centric voice experiences. The ideal candidate will have strong hands-on experience…
We are looking for a Service Transition Lead, Contact Centre to define the target operating model and lead the service transition for a major Canadian bank's contact centre migration to a cloud platform, spanning…
The Amazon Connect Support Engineer is responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring,…
We are looking for a Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational business processes. You will…
We are looking for a Senior Programmable Voice Engineer to develop programmable voice capabilities, call control services, media processing, and API-driven communications infrastructure similar to Twilio and other…
Miratech is looking for a skilled Senior React Native Developer to join our Mobile Excellence team. Our customer uses patented technology that enables anyone with a smartphone camera to create an interactive 3D model…
We are seeking a highly organized and proactive Executive Assistant to provide primary support to the Executive Vice President Global Delivery, while also assisting the wider delivery leadership team as needed to…
Our customer uses patented technology that enables anyone with a smartphone camera to create an interactive 3D model with detailed measurements and powerful design capabilities. The Mobile Excellence team’s mission is…
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday…
We are looking for a Senior Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational business processes.…
We are looking for a Delivery Director, MiraCloud Implementations to lead and assure the successful implementation of MiraCloud solutions, ensuring client satisfaction, operational excellence, timely delivery, and…
Summary We are seeking a Senior ServiceNow Developer with strong expertise in IT Asset Management (HAM Pro & SAM Pro), Service Catalog development, workflow automation, and enterprise integrations. The ideal…
We are looking for a Senior Genesys Cloud Specialist to support Telephony Delivery, with a primary focus on two strategic areas: the integration and enhancement of the WhatsApp channel within the contact center…
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