WNS

Analytics Cisco Data Analytics Root Cause Analysis

• Manage end-to-end WFM/MIS functions, including forecasting, capacity planning, scheduling, and real-time management. • Monitor staffing, service levels, and operational performance to support business requirements. •…

Workforce Management Senior/Lead Associate

Analytics Cisco Data Analytics Root Cause Analysis

• Manage end-to-end WFM/MIS functions, including forecasting, capacity planning, scheduling, and real-time management. • Monitor staffing, service levels, and operational performance to support business requirements. •…

Workforce Manager

• Manage end-to-end WFM & MIS functions, including forecasting, capacity planning, scheduling, RTA, and reporting. • Support operations and team members by addressing staffing, performance, and process…

Process/VNA Trainer

• Conduct informative training sessions, promote company efficiency, and improve the skills of all personnel. • A great communicator with the ability to effectively describe complicated ideas to different audiences.…

Lead Associate - Transactional Quality - REF111690U_2026279830 - (Airline Process - Corporate Travel - GDS)Vizag

Process Improvement Six Sigma

India

• Quality Monitoring: - Assist in the monitoring of transactions to ensure adherence to quality standards. • Conduct regular audits and evaluations of transactional processes. Along with Ops Managers, conduct RCAs…

Assistant Manager - Operations

AfricaFull-timeSenior

Gap Analysis Performance Management

Responsibilities Include• Guide the team to achieve objectives and support the growth of the product• Support a customer focused culture and drive a “right first-time” approach• Equip and prepare your team to deliver a…

Motor Engineer -( Vehicle Damage Assessor)

RemoteUKFull-timeMiddle

United Kingdom

Motor Engineer -( Vehicle Damage Assessor) - Responsibilities** Produce accurate and compliant vehicle damage repair assessments and estimates across all vehicle makes and types using manufacturers' and Thatcham…

Sr. Analyst - Procurement Services

RemoteLATAM, North AmericaFull-timeSenior

Category specific knowledge and experience. Deep understanding of procurement-to-pay cycle. Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to…

Real Time Analyst

AfricaFull-timeJunior

APAC, EuropeFull-timeSenior

Monitoring of agent queues and generate performance reports to identify performance trends. Collect and analyze data at regular intervals for reporting, as well as track and update any organization changes both on the…

Data Stewardship - Pharma and LifeSciences

Role Overview: Is responsible for managing, maintaining, and ensuring the quality, accuracy, and security of data across the organization. They collaborate with multiple teams, including Trade, Finance, commercial, BTS…

Analytics Bioinformatics CRM Data Governance Data Quality +8 skills

Client Service Representative - Operations

RemoteNorth AmericaFull-timeMiddle

United States

• Conducts administrative intake and scripted clinical intake of calls for clinical review • Provides quality customer service through interaction with providers, administrative staff and others • Builds and maintains…

Thai Bilingual Specialist

• Engage with bilingual (English and Thai) customers through voice channels to address inquiries, concerns, and requests. • Collaborate with internal teams to resolve complex customer issues; escalate cases as…

Cantonese Bilingual Specialist

• Engage with bilingual (English and Cantonese) customers through voice channels to address inquiries, concerns, and requests. • Collaborate with internal teams to resolve complex customer issues; escalate cases as…

Mandarin Bilingual Specialist

• Engage with bilingual (English and Mandarin) customers through voice channels to address inquiries, concerns, and requests. • Collaborate with internal teams to resolve complex customer issues; escalate cases as…

Pune Magarpatta Walk-in CRF

India

This CRF is to register on Smart Recruiter for processing the candidature for employee referrals ahead with WNS. Key Profiles Hiring For: International voice experience/Non voice/Blended Grad/Under Grad

Call Centre Agent (Senior Associate) - Travel GDS Expert (Cape Town)

AfricaFull-timeMiddle

Are you passionate about travel and enjoy helping corporate clients plan seamless journeys? We’re looking for a dynamic and experienced Corporate Travel Consultant with GDS expertise to join our vibrant team. If you…

Women Returnee Program

India

Career Break Duration : For women returning post a career break of 8 months or more. Education : Graduate/Post Graduate Office locations: Mumbai, Pune, Bangalore, Indore, Hyderabad, Vizag, Gurgaon, Chennai & Nashik…

Call Centre Agent (Senior Associate) - Airlines Night Shift

AfricaFull-timeMiddle