Complete Daily Quality checks as per the process requirementProvides on time Feedback to the agents for the errors identifiedConduct Customer comeback analysis for all the errors received from the clientsTo meet the…
New Hire Training for GDS Training, TNI and TNA to program the modules as per the process changes and needs, Identify Trainee strengths and build them and identify areas of improvement and provide concrete work plan…
-Deliver extraordinary end to end customer service while maintaining an impeccable professional and enthusiastic demeanor - Provide consultation and support throughout the booking process, including best fares and…
Job Description: Finance Operations SpecialistOverview The Finance Operations Specialist plays a key role in supporting core financial processes, ensuring accuracy in reporting, compliance with internal policies, and…
Act as a single point of entry for all cases (both emails and calls) in Portuguese & English related to: Credit and Underwriting activities, that include customer service support for providing credit line amounts,…
**The Position:** The VP of Growth will be a member of the WNS Procurement leadership team and directly contribute to the continued success of the business. You will collaborate closely with a talented,…
Key Responsibilities • Perform general maintenance and repairs on building elements—walls, ceilings, floors, doors, windows, and furniture. • Conduct regular inspections and preventive maintenance to uphold facility…
The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login,…
The Position The VP of Growth will be a member of the WNS Procurement leadership team and directly contribute to the continued success of the business. You will collaborate closely with a talented, multi-disciplined…
Key Responsibilities/Accountabilities: • Team Management: Responsible for grooming & managing talents (15-20 FTE). Ensures that all employees have a complete understanding of and adhere to the company’s Rules and…
Role Overview We are seeking a Logistics Sourcing Associate to support procurement activities across North America (NA) and LATAM. This role will focus on logistics-related indirect procurement, driving value through…
The Sr. Associate, Strategic Sourcing and Category Management (Marketing) is a member of a client dedicated procurement service delivery team responsible for assisting category managers (client or WNS) with Marketing…
Your responsibilities Your responsibilities Posting vendor invoices in a timely and accurate manner Preparing regular and ad hoc payment runs Handling vendor queries and resolving discrepancies Performing monthly…
Act as a single point of entry for all cases (both emails and calls) in Czech, Polish & English related to: -Credit and Underwriting activities, that include customer service support for providing credit line…
This is a managerial role responsible to map, develop, drive automation initiatives across campaigns, including managing direct reports. Technical Skills Required Programming Languages Proficiency in C#, .NET, Java,…
Tasks include but are not limited to: • IT Project Management when onboarding new clients • Joining broader project management team for weekly updates on new transitions, including weekly reporting to all stakeholders…
Good English communication skills, volume hiring experience and sourcing is required, should be a team player, willing to stretch, target oriented and a penchant for meeting deadlines and targets Executive / Sr.…
Clinical Review Nurses – Nurse conducts clinical review of cases not meeting criteria by performing clinical intake and adjudicates (closes), requests additional clinical information or escalates to Medical Directors.…
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