Ed-Tech Career Advisor / Course Counselor
Position: Ed-Tech Career Advisor / Course Counselor
Job Type: Full-Time (100% Work from Office)
Location: Chennai, Tamil Nadu
Experience: 0 to 3 Years (Freshers with excellent communication are welcome)
Education: Graduate in any discipline (B.E. / B.Tech / BCA / B.Sc / B.A. / BBA / B.Com / MSW / Psychology)
Role Summary
We are seeking an energetic, articulate, and goal-oriented Ed-Tech Career Advisor / Course Counselor to join our team in Chennai. In this role, you will act as a strategic advisor to prospective students, fresh graduates, and working professionals—guiding them toward the right technical and professional upskilling programs to advance their careers.
You will be responsible for end-to-end student engagement: from initial lead counseling and 1-on-1 career guidance to enrollment facilitation and onboarding.
Key Responsibilities
1-on-1 Career Counseling: Interact with prospective candidates via phone, video calls, and walk-in meetings to evaluate their academic background, career aspirations, and skill gaps.
Program Advising: Explain course structures, curriculum highlights, learning outcomes, career paths, and placement support services clearly and persuasively.
Lead Conversion & Sales: Handle incoming leads generated through campaigns, qualify inquiries, address hesitations/objections, and guide prospective students toward enrollment.
Pipeline Management: Maintain accurate candidate records, follow-up schedules, and lead statuses in the CRM tool to ensure high conversion rates.
Walk-In & Drive Management: Conduct face-to-face counseling sessions for candidates visiting our office or attending walk-in recruitment and upskilling drives.
Student Onboarding: Coordinate with internal training and administrative teams to ensure smooth candidate onboarding and documentation post-enrollment.
Required Skills & Qualifications
Communication: Exceptional verbal and written communication skills in English and Tamil. Ability to present ideas clearly and build rapport quickly.
Active Listening & Empathy: Strong interpersonal skills to understand candidate background, career anxieties, and upskilling needs.
Persuasiveness & Objection Handling: Confident in addressing queries regarding fees, course duration, commitment levels, and career outcomes.
Target-Driven Mindset: High energy, self-motivated, and comfortable working toward performance incentives and monthly enrollment targets.
Education: Graduation in any stream. Candidates with backgrounds in Psychology, Social Work (MSW), Business Administration, English Literature, or Computer Applications/Engineering are encouraged to apply.
Why Join Us?
Competitive Compensation: Fixed monthly salary + performance-based incentive model.
Accelerated Growth: Fast-track progression opportunities into Senior Counseling, Team Lead, or Business Development Operations roles.
Comprehensive Training: Complete product, curriculum, and counseling methodology training provided during onboarding.
Dynamic Work Environment: Collaborative, supportive, and high-energy office culture.
Chennai - WFO
- Experience : 0 to 3 Years