Global Solutions Engineer

• Sophos is seeking a Global Solutions Engineer to provide senior technical leadership across two strategic growth areas: our Managed Security Service Provider program and our expanding portfolio of AI security solutions
• This is a highly visible individual contributor role for someone who can combine deep cybersecurity expertise, hands-on technical capability, partner engagement, and strong business acumen
• In this role, you will help MSSP partners design, launch, and scale differentiated managed security services powered by Sophos technologies
• You will also serve as a global subject matter expert for Sophos AI security solutions, helping customers and partners understand, evaluate, and secure the use of AI across modern environments
• The ideal candidate is equally comfortable leading executive-level technical conversations, advising SOC and security engineering teams, building labs and demonstrations, supporting proofs of value, and translating complex cybersecurity and AI concepts into clear business outcomes
• Serve as the primary Solutions Engineer for Sophos’ global MSSP program and strategic partner opportunities
• Lead technical discovery, solution design, architecture workshops, demonstrations, and proofs of value with MSSP partners
• Help partners design and scale managed security services using Sophos Fusion and the broader Sophos cybersecurity portfolio
• Advise partners on service architecture, integrations, automation, operational readiness, and repeatable service delivery
• Act as a global subject matter expert for Sophos AI security solutions, including AI Defense and future AI offerings
• Lead demonstrations, workshops, and proofs of value that help customers and partners evaluate AI security risks and solutions
• Build hands-on AI security demos, lab environments, attack simulations, and repeatable technical evaluation methods
• Share field and market insights with Product, Engineering, Product Marketing, and go-to-market teams
• Create reusable technical assets, enablement materials, service blueprints, and field-ready best practices
• Mentor Sales Engineers, partner engineers, and other technical stakeholders to strengthen global field capability
• Represent Sophos in customer briefings, partner events, webinars, technical communities, and industry forums
• Build trusted-advisor relationships with partners, customers, security leaders, and technical decision-makers

Benefits

• We encourage teams to get together in person periodically to help facilitate teamwork
• Remote-first working model & hybrid options
• Flexible start and end times for many roles
• Leadership development program
• Access to LinkedIn Learning
• Global internal coaching program (Coach Match)
• Periodic Sophos wellness days off for all Sophos to help employees relax and recharge
• Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
• Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
• Free annual subscription to the Calm app
• Paid parental leave, caregiver leave & bereavement/compassion leave available
• We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
• Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
• Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
• Health care benefits available worldwide

• Strong knowledge of modern security operations, including MDR, XDR, SIEM, SOAR, endpoint security, cloud security, threat detection, incident response, and security integrations
• Deep understanding of MSSP business and technical models, including the requirements for delivering repeatable services to multiple customers
• Experience building labs, demonstrations, workshops, proofs of value, and technical validation environments
• Exceptional technical discovery, consultative selling, presentation, storytelling, demonstration, and written communication skills
• Experience supporting MSSP sales, partner engagements, service architecture, or managed security service development
• 8+ years of experience in Solutions Engineering, Sales Engineering, Security Architecture, security consulting, MSSP engineering, or a similar customer-facing cybersecurity role
• Ability to work with APIs, automation, cloud platforms, modern application architectures, Linux and Windows environments, networking, identity systems, and security telemetry
• Strong understanding of artificial intelligence, generative AI systems, AI application architectures, and the security risks associated with adopting and operating AI technologies
• Willingness and ability to travel up to 50% across North America and internationally
• Proven ability to lead complex, cross-functional technical engagements with partners, customers, and internal teams across multiple regions
• Hands-on experience deploying, configuring, integrating, operating, and troubleshooting cybersecurity products and tools
• Experience with Sophos technologies
• Relevant cybersecurity, cloud, architecture, or AI certifications
• Familiarity with cloud AI platforms, AI agents, model APIs, local or private models, open-source AI technologies, containers, Kubernetes, and DevSecOps practices
• Experience speaking at industry events, publishing technical content, or representing an organization as a cybersecurity subject matter expert
• Experience with scripting and automation using Python, PowerShell, Bash, APIs, or similar tools
• Direct experience working in a Security Operations Center, security engineering organization, incident response team, or cybersecurity leadership role
• Experience designing, operating, or bringing managed security services to market