Product Owner (ServiceNow / ITIL)
Posted
The project focuses on developing a Finance Forecasting Hub for an international healthcare organization. The goal is to improve financial forecasting processes using advanced data analytics, Machine Learning, GenAI, and AI agent-based solutions.
- 5 years of commercial experience in managing IT products within a similar position.
- Frameworks & Governance: ITIL / ITSM (Incident/Request/Problem Management), System Risk Assessment (SRA) frameworks, Service Management and Agile (Scrum / Kanban / Scrumban).
- Change Management: Proven hands-on fluency in formal Change Management.
- Identity, Access & Security Tools: Understanding of the Corporate Identity Management concepts.
- Systems & Infrastructure: ServiceNow, Google Workspace, and Microsoft 365.