Senior Windows Native Application Engineer (Screen Recording)

• The Platform team is focused on building and maintaining a robust platform that supports all development
• This team oversees key areas like architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes
• As a member of the Platform team, this role focuses on building desktop screen capturing, auditing and analytics gathering systems for QA, legal and compliance reasons and extracting insights to automate workflows and remove inefficiencies
• Play a substantial role in the platform engineering team
• Work with Cresta product and engineering teams, build and continuously improve the Cresta platform and new product requirements
• Stay closely with customers and their requirements, analyze the technical tradeoffs, own the customer facing deliverables
• Constantly identifies product improvement opportunities and generates product improvement ideas
• Demonstrate the engineering best practices in deliverables and daily work. Uphold others to the same high standards
• Technical ownership in a substantial part of the Cresta product and platform
• Enhance compliance and QA processes by building rules-based screen capturing systems to help provide detailed information about agent desktop activity
• Support PII/PCI redaction through trigger conditions based on detailed desktop and browser activity

Benefits

• Weekly lunch & learn
• Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
• Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us

• Strong experience building native desktop applications on Windows, including deep familiarity with OS-level APIs (Win32, etc.)
• Bachelor’s degree in Computer Science or related field. Strong Computer Science fundamentals
• Strong software engineering fundamentals with 6+ years of experience and a track record of technical ownership
• Proven ability to design and own complex client-side systems, making architectural tradeoffs between native, Electron, and browser-based approaches
• WebRTC, Chromium, or Electron experience is a plus, but deep native desktop expertise is preferred
• Low-level systems programming expertise, including concurrency, memory management, IPC, and working beyond browser sandbox limitations
• Experience implementing screen capture and recording systems, including video/audio pipelines, performance optimization, and multi-monitor/window capture