Are you an experienced Field Marketer/Regional Campaign Manager for B2B Digital Transformation organizations? This is a great opportunity to drive growth in key regions for Sutherland! Open to candidates based in the…
Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through…
Building payment gateways, POS systems, and card transaction processing Knowledge of settlement, reconciliation, and fraud prevention workflows Infrastructure & System Design: Familiarity with Azure services (as…
Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend…
Are you a strong communicator with a passion for solving problems and turning customer experiences around? We're looking for a Retention and Escalations Expert to join our dynamic team! Key Responsibilities:…
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are…
Deliver quality customer service to customers of our premium US Telecommunication client At least 6 months Call Center Experience Preferably with experience handling US Telecommunications client (voice) This is the…
Sutherland is Great Place to Work Certified. Refer your friends today! Sutherland is Great Place to Work Certified. Refer your friends today! This is the official repository of your referrals for Legazpi!
Sutherland is Great Place to Work Certified. Refer your friends today! Sutherland is Great Place to Work Certified. Refer your friends today! This is the official repository of your referrals for CamSur!
Deliver quality customer service to our global clients - At least high school graduate - With or without call center experience - Able to communicate in English - Willing to work onsite in Clark on night shift For…
【仕事内容】 ~プロジェクト拡大に伴い、新メンバー募集~ 日本語の EC サイトを利用している日本人のお客様からのお問い合わせ対応をお任せします。 【具体的には】 業務には日本語を使用します。 お客様は日本人なので、電話やメール、チャットでのお問い合わせに対して、日本語で対応し ていただきます。 ~具体的なお問い合わせ内容~ お客様サポートチーム • 注文した商品が届かない • 届いた商品とイメージが違うので、返品したい •…
Maintains customer records by updating account information. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Upsell & Cross…
Responsibilities: This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Quality Analyst in this role get to: Define…
Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base Identify and relate to various customer needs and scenarios provide customers resolution/consultation with…
Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing…
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