Freshworks

Agentic AI AI API Cloud LLM +3 skills

We are looking for a passionate and technically skilled Solution Engineer to be part of our SMBC Sales Support team for Freshservice. You will be instrumental in solving complex customer problems, designing tailored…

Lead - Solutions Engineer (Verticals)

RemoteNorth AmericaFull-timeSenior

AI Go-to-Market Pre-sales SaaS Sales Engineering +1 skills

At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM…

Lead - Solutions Engineer (Verticals)

RemoteNorth AmericaFull-timeSenior

AI Go-to-Market Pre-sales SaaS Sales Engineering +1 skills

At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM…

Deal Desk Strategy Manager

HybridUKFull-timeSenior

United Kingdom

Freshworks is looking for an experienced Deal Desk Strategy Manager to play a critical role in shaping and accelerating some of our largest and most strategic deals. Reporting to the Senior Director of Deal Desk, this…

Senior Value Engineer

HybridUKFull-timeMiddle

United Kingdom

About the Team Our Value Engineering team is growing, and we're looking for a Senior Value Engineer to join our team in London. This is a role for someone who loves building rigorous business cases, can hold their…

Senior Account Executive - Austria & Switzerland (m/f/d)

RemoteEuropeFull-timeSenior

As an Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the ACH region (Austria & Switzerland) . In this role you will advocate our Employee…

Account Executive Business Development CRM Pre-sales SaaS

Deal Desk Strategist

What You'll Do Own Deal Desk support for larger and more strategic deals in your assigned region, embedded directly with assigned AEs Proactively initiate deal strategy conversations with sellers ahead of key…

Staff Program Manager - Voice of the Customer Programs

Analytics ChurnZero Data Analytics Program Management Root Cause Analysis

This role will lead our effort in capturing, synthesizing, and acting on customer feedback. In this role, you will serve as the strategic owner of our VoC infrastructure, turning quantitative metrics and qualitative…

Deal Desk Strategy Manager

Open 2d HybridNorth AmericaFull-timeSenior

Freshworks is looking for an experienced Deal Desk Strategy Manager to play a critical role in shaping and accelerating some of our largest and most strategic deals. Reporting to the Senior Director of Deal Desk, this…

Senior Corporate PR Manager

RemoteNorth AmericaFull-timeSenior

We're looking for a Sr. Manager of Executive Communications to be the primary architect and manager of our CEO, CTO, CIO, and CMO’s external voice. You will own the editorial strategy, calendar and output that…

Account Executive - Enterprise (SLED)

Account Executive Pipeline Management SaaS Stakeholder Management

As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and…

Solution Architect

Agentic AI AI API Automation Cloud +8 skills

Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion…

FP&A Manager, Product & Engineering

Cloud Financial Modeling Performance Management

We are seeking an FP&A Manager to join our Finance team as a dedicated business partner to our global Product & Engineering organization. This is a high-impact individual contributor role for an experienced…

Lead - Solution Engineer

At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM…

Lead - Vendor Management

Risk Assessment Vendor Management

Freshworks is looking for a Lead - Vendor Management, to join and help transform the Procurement team. This person will be responsible for helping mature and develop a scalable vendor management process. The Vendor…

Lead - Business Systems Services

AI API Automation Cloud CRM +14 skills

This role serves as the Solution Architect and strategic technical owner for the Customer Support technology ecosystem. The architect will partner closely with Customer Support Operations, Customer Experience (CX),…

Senior Analyst - Cybersecurity Risk & Compliance

APACFull-timeMiddle

Agentic AI AI Ai Enablement Automation AWS +16 skills

The Cybersecurity Risk & Compliance function is responsible for identifying, assessing, and managing cybersecurity and compliance risks across the organization. The team establishes security standards, validates…

Senior Manager - Employee Relations

Employee Relations Gdpr Performance Management Salesforce ServiceNow +1 skills

The Freshworks People team shapes experiences that maximize the potential of our people. Based in San Mateo (HQ), this Senior Manager, Employee Relations role is a key member of our global ER leadership team, owning…

Director - GTM Systems Architecture

HybridNorth AmericaFull-timeLead