Most In-Demand Customer Success Skills
The most in-demand skills for Customer Success roles right now are ai, saas, salesforce — ranked across 5331 open postings.
Updated November 1, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 704 | +704 |
| 2 | saas | 589 | +589 |
| 3 | salesforce | 364 | +364 |
| 4 | crm | 339 | +339 |
| 5 | cloud | 263 | +263 |
| 6 | automation | 260 | +260 |
| 7 | analytics | 235 | +235 |
| 8 | api | 214 | +214 |
| 9 | agentic-ai | 156 | +156 |
| 10 | hubspot | 128 | +128 |
| 11 | agile | 127 | +127 |
| 12 | customer-retention | 103 | +103 |
| 13 | gainsight | 101 | +101 |
| 14 | sql | 100 | +100 |
| 15 | customer-onboarding | 96 | +96 |
| 16 | stakeholder-management | 88 | +88 |
| 17 | jira | 87 | +87 |
| 18 | business-development | 84 | +84 |
| 19 | process-improvement | 76 | +76 |
| 20 | machine-learning | 76 | +76 |
| 21 | fintech | 75 | +75 |
| 22 | erp | 73 | +73 |
| 23 | slack | 72 | +72 |
| 24 | pre-sales | 71 | +71 |
| 25 | go-to-market | 70 | +70 |
| 26 | networking | 63 | +63 |
| 27 | python | 62 | +62 |
| 28 | ecommerce | 62 | +62 |
| 29 | aws | 57 | +57 |
| 30 | llm | 56 | +56 |
| 31 | cybersecurity | 56 | +56 |
| 32 | strategic-planning | 52 | +52 |
| 33 | zendesk | 51 | +51 |
| 34 | candidate-experience | 50 | +50 |
| 35 | program-management | 49 | +49 |
| 36 | data-analytics | 47 | +47 |
| 37 | azure | 46 | +46 |
| 38 | servicenow | 44 | +44 |
| 39 | solution-design | 43 | +43 |
| 40 | generative-ai | 42 | +42 |